Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
12350 Discussions

Optiplex 5010, TPM/PTT

Darkside1012
Novice
316 Views

   Good Morning everybody.

                                                      Sorry to bother you. Newbie here. I've recently Bought an Optiplex 5010, (refurbished), and now find it lacks the TPM chip which would allow it to run Windows 11.

    Apparently, Dell PC's have a PTT chip which does a similar job, but I am unable to verify it's prescence. I've searched for TPM/PTT here with no luck.

    Any suggestions would be most welcome.

Device name DESKTOP-0QD3BF8
Processor Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz 3.19 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID 00CD5FEC-E8ED-4ACC-BBEA-BF97DBBAC84D
Product ID 00342-50437-71731-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro
Version 21H1
Installed on ‎02/‎08/‎2021
OS build 19043.1165
Experience Windows Feature Experience Pack 120.2212.3530.0

ManufacturerGenuineIntel
DescriptionIntel64 Family 6 Model 94 Stepping 3
Architecturex64
# of Cores4
# of Threads4
Processor Base Frequency3192 MHz
Current Voltage1.7
Level 2 Cache1024 Kb
Level 3 Cache6144 Kb
Processor Id0x506E3
Revision24067
AvailabilityRunning at full power

 

0 Kudos
1 Solution
Darkside1012
Novice
264 Views

  Good Morning Scott, I just wanted to say Thank You for taking the time and trouble to point me in the right direction. I already ran Windows update in addition to the Intel and Dell support assistants. I'll take the time to study the articles fully before I take action.

    I hope you and your family are well in these trying times........

Kind Regards, Pete

View solution in original post

3 Replies
n_scott_pearson
Super User Retired Employee
301 Views
Darkside1012
Novice
259 Views

 Hi again Scott. Just tried to leave you kudos, but the system won't let me.

Sorry   !  Pete

Darkside1012
Novice
265 Views

  Good Morning Scott, I just wanted to say Thank You for taking the time and trouble to point me in the right direction. I already ran Windows update in addition to the Intel and Dell support assistants. I'll take the time to study the articles fully before I take action.

    I hope you and your family are well in these trying times........

Kind Regards, Pete

Reply