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PCI Simple Communications Controller, code 8. PCI bus 0, device 22, function 0. 0x00004E24

User9856345
Novice
31,029 Views

Hello, gents. please help me. I have:
CPU
Intel Core i7 3770K
Cores 4
Threads 8
Name Intel Core i7 3770K
Code Name Ivy Bridge
Package Socket 1155 LGA
Technology 22nm
Specification Intel Core i7-3770K CPU @ 3.50GHz

Motherboard
Manufacturer ASUSTeK Computer INC.
Model P8Z68-V GEN3 (LGA1155)
Version Rev 1.xx
Chipset Vendor Intel
Chipset Model Ivy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model Z68
Southbridge Revision B3

PROBLEM WITH PCI DRIVER

PCI bus 0, device 22, function 0
The drivers for this device are not installed. (Code 28)

PCI\VEN_8086&DEV_1C3A&REV_04
PCI\VEN_8086&DEV_1C3A
PCI\VEN_8086&CC_078000
PCI\VEN_8086&CC_0780
PCI\VEN_8086
PCI\CC_078000
PCI\CC_0780


INTEL HAVE NO ONE.
I`ve try:
SetupChipset.exe - 0x00004E24 this platform is not supported.

Intel® Arc™ and Iris® Xe graphics - Windows*.
Intel® 7th.-10th generation processor graphics - Windows*
Intel® 6th.-10th generation processor graphics - Windows*

 

Smoething went wrong. No driver was found that can be installed on the current device. code 8.
Driver booster dont see any mising driver.

please, help

 
More from device:

I have:
Manufacturer ASUSTeK Computer INC.
Model P8Z68-V GEN3 (LGA1155)
Version Rev 1.xx
Chipset Vendor Intel
Chipset Model Ivy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model Z68
Southbridge Revision B3

CPU
Intel Core i7 3770K
Cores 4
Threads 8
Name Intel Core i7 3770K
Code Name Ivy Bridge
Package Socket 1155 LGA
Technology 22nm
Specification Intel Core i7-3770K CPU @ 3.50GHz
Family 6
Extended Family 6
Model A
Extended Model 3A
Stepping 9
Revision E1/L1
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX
Virtualization Supported, Disabled
Hyperthreading Supported, Enabled

PROBLEM IS, MISSING DRIVER.
INTEL HAVE NO ONE.
I`ve try:
SetupChipset.exe -> error 0x00004E24 Platrofm is not supported.


PCI Simple Communications Controller
PCI bus 0, device 22, function 0

The drivers for this device are not installed. (Code 28)
Device PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04\3&11583659&0&B0 was configured.

PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04
PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043
PCI\VEN_8086&DEV_1C3A&CC_078000
PCI\VEN_8086&DEV_1C3A&CC_0780
PCI\VEN_8086&DEV_1C3A&REV_04

PCI\VEN_8086&DEV_1C3A
PCI\VEN_8086&CC_078000
PCI\VEN_8086&CC_0780
PCI\VEN_8086
PCI\CC_078000
PCI\CC_0780

There are no compatible drivers for this device.

E0000228

PCIROOT(0)#PCI(1600)
ACPI(_SB_)#ACPI(PCI0)#PCI(1600)

PCI\VEN_8086&DEV_0150&SUBSYS_844D1043&REV_09\3&11583659&0&00
PCI\VEN_8086&DEV_0151&SUBSYS_844D1043&REV_09\3&11583659&0&08
PCI\VEN_8086&DEV_0162&SUBSYS_844D1043&REV_09\3&11583659&0&10
PCI\VEN_8086&DEV_1503&SUBSYS_849C1043&REV_05\3&11583659&0&C8
PCI\VEN_8086&DEV_1C2D&SUBSYS_844D1043&REV_05\3&11583659&0&D0
PCI\VEN_8086&DEV_1C20&SUBSYS_84361043&REV_05\3&11583659&0&D8
PCI\VEN_8086&DEV_1C10&SUBSYS_844D1043&REV_B5\3&11583659&0&E0
PCI\VEN_8086&DEV_1C12&SUBSYS_844D1043&REV_B5\3&11583659&0&E1
PCI\VEN_8086&DEV_1C16&SUBSYS_844D1043&REV_B5\3&11583659&0&E3
PCI\VEN_8086&DEV_1C18&SUBSYS_844D1043&REV_B5\3&11583659&0&E4
PCI\VEN_8086&DEV_244E&SUBSYS_844D1043&REV_B5\3&11583659&0&E6
PCI\VEN_8086&DEV_1C26&SUBSYS_844D1043&REV_05\3&11583659&0&E8
PCI\VEN_8086&DEV_1C44&SUBSYS_844D1043&REV_05\3&11583659&0&F8
PCI\VEN_8086&DEV_1C02&SUBSYS_844D1043&REV_05\3&11583659&0&FA
PCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_05\3&11583659&0&FB
ACPI\PNP0C01\1
ACPI\pnp0c14\MXM2
ACPI\PNP0C02\1

Current power state:
D3

Power capabilities:
00000099
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED
PDCAP_WAKE_FROM_D0_SUPPORTED
PDCAP_WAKE_FROM_D3_SUPPORTED

Power state mappings:
S0 -> D0
S1 -> D3
S2 -> Unspecified
S3 -> D3
S4 -> D3
S5 -> D3

\Device\NTPNP_PCI0003
ACPI\PNP0A08\0

 

 

 

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1 Solution
n_scott_pearson
Super User
30,841 Views

First of all, I was checking my archive for earlier (i.e., 11.0.0.something ) Windows 10 versions, and found a copy of the 11.0.6.1194 package. I next got my Z68 system up and running (waiting the obligatory 2 hours that it took to finish running Windows Update). What I found was that it was running version 11.0.0.1157. I tried and successfully installed the 11.0.6.1194 package, so it should work for you. I have placed a copy of the installation package in the share.

Hope this helps,

...S

View solution in original post

17 Replies
n_scott_pearson
Super User
31,020 Views

The PCI Simple Communications Controller device is actually the Intel Management Engine Interface (iMEI)You resolve and install the drivers for this interface by installing the Intel ME driver/software package provided by your Motherboard manufacturer. If you cannot find this package (or it is not for Windows 10/11), you can try the latest Intel® Management Engine Drivers for Windows® 10 and Windows® 11 package provided by Intel. I doubt that it will actually include support for a chipset this old, but worth the shot. If no luck, I have an old version in my archive that should work, but it is too large to post here. If you need it, let me know...

...S

User9856345
Novice
30,999 Views

Yup, if I can't find it myself, it would be very helpful if you posted. I'm not familiar with it, but maybe I should install it.

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User9856345
Novice
31,001 Views

i`ve try Intel® Management Engine Drivers for Windows® 10 and Windows® 11
Materials from Intel dedicated to 3770K offen say that this platform is also not supported.

My motherboard also has no support for Windows 10 (drivers)
https://www.asus.com/us/supportonly/p8z68-v-gen3/helpdesk_download/ 

There is only:

Realtek Audio
Version 6.01.7848
414.16 MB
2016/08/04

Audio: REALTEK HM_TUF V6.0.1.7848

Asmedia_USB3_V1.16.35.1
Version 1.16.35.1
11.28 MB
2016/08/0


I don't understand why it is so difficult to find it on my own. What can I do to download an example from softepia?
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n_scott_pearson
Super User
30,999 Views

I have no idea whether softpedia has any versions of this driver package and I cannot recommend (as I do not trust) *any* of the driver download sites. I believe that 11.0.0.x drivers would be the lowest that provided support for Windows 10. The version that I use for my older (6, 7 and 8 Series) motherboards is 11.7.0.1045. I can provide this to you - If you trust me (a retired Intel engineer).

...S

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User9856345
Novice
30,997 Views

Super user: You make my day by devoting your time and knowledge to me. Of course, you can try to send me, and I'll let you know that it works for me. I'm saying it's been two days and all the support from the original sites of my producers is difficult. Tell me what I can do to download this driver from You.

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n_scott_pearson
Super User
30,973 Views

I have sent you a private message (PM) that includes a link for downloading the driver package. If you have not use the PM system before, click on your avatar icon in the top, right corner of the screen (in blue communities banner) and select Messages from the dropdown menu.

Let me know how it goes,

...S

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User9856345
Novice
30,924 Views

Hi ...S, thanks. I apologize for my old machine :), but it's not as old as I can imagine, it's very nice to this day :),
but after trying to install ME_Consumer_Win10_11.7.0.101 7 -> SetupME.exe ->
"..edned permaturelly,.... Platform is not supported"

My platform is below. If You want  some more info, please let me know.


Operating System: Windows 10 Pro 64-bit
CPU: Intel Core i7 3770K @ 3.50GHz 38 °C  ->  oc: 4.50GHz
Ivy Bridge 22nm Technology
RAM: 32,0GB Dual-Channel DDR3 @ 800MHz (10-10-10-27)
Motherboard: ASUSTeK Computer INC. P8Z68-V GEN3 (LGA1155) 27 °C
Graphics: Intel HD Graphics 4000 (ASUStek Computer Inc)
2047MB NVIDIA GeForce GTX 1060 6GB (ZOTAC International) 41 °C
SLI Disabled

Field Value
South Bridge Properties
South Bridge Intel Cougar Point Z68
Revision / Stepping 05 / B3
Package Type 942 Ball FC-BGA
Package Size 27 mm x 27 mm
Process Technology 65 nm
Die Size 100.73 mm2
Core Voltage 1.05 V
TDP 6.1 W

High Definition Audio
Codec Name Realtek ALC892
Codec ID 10EC0892h / 10438436h
Codec Revision 1003h
Codec Type Audio

High Definition Audio
Codec Name Intel Cougar Point HDMI
Codec ID 80862805h / 80860101h
Codec Revision 1000h
Codec Type Audio

PCI Express Controller
PCI-E 2.0 x1 port #1 Empty
PCI-E 2.0 x1 port #2 In Use @ x1 (ASMedia ASM1042 USB 3.0 xHCI Controller)
PCI-E 2.0 x1 port #4 In Use @ x1 (JMicron JMB362 SATA-II AHCI Controller)
PCI-E 2.0 x1 port #5 In Use @ x1 (ASMedia ASM1042 USB 3.0 xHCI Controller)

Chipset Manufacturer
Company Name Intel Corporation

Field Value
CPU Properties
CPU Type QuadCore Intel Core i7-3770K, 4500 MHz (45 x 100)
CPU Alias Ivy Bridge-DT
CPU Stepping E1/L1/N0/P0
Instruction Set x86, x86-64, MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES
Original Clock 3500 MHz
Min / Max CPU Multiplier 16x / 63x
Engineering Sample No
L1 Code Cache 32 KB per core
L1 Data Cache 32 KB per core
L2 Cache 256 KB per core (On-Die, ECC, Full-Speed)
L3 Cache 8 MB (On-Die, ECC, Full-Speed)

CPU Physical Info
Package Type 1155 Contact FC-LGA
Package Size 37.5 mm x 37.5 mm
Transistors 1480 million
Process Technology 22 nm, CMOS, Cu, High-K + Metal Gate
Die Size 160 mm2
Typical Power 77 W

CPU Manufacturer
Company Name Intel Corporation
Product Information https://ark.intel.com/content/www/us/en/ark/search.html?q=Intel%20Core%20i7-3770K

Multi CPU
Motherboard ID A M I ALASKA
CPU #1 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3500 MHz
CPU #2 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3500 MHz
CPU #3 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3500 MHz
CPU #4 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3500 MHz
CPU #5 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3500 MHz
CPU #6 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3500 MHz
CPU #7 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3500 MHz
CPU #8 Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz, 3500 MHz

CPU Utilization
CPU #1 / Core #1 / SMT Unit #1 1%
CPU #1 / Core #1 / SMT Unit #2 0%
CPU #1 / Core #2 / SMT Unit #1 3%
CPU #1 / Core #2 / SMT Unit #2 0%
CPU #1 / Core #3 / SMT Unit #1 4%
CPU #1 / Core #3 / SMT Unit #2 0%
CPU #1 / Core #4 / SMT Unit #1 1%
CPU #1 / Core #4 / SMT Unit #2 0%

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n_scott_pearson
Super User
30,881 Views

I am sorry, but that's the oldest one that I saved with Windows 10 support. Unfortunately, in the release that I saved (which still supported the Z87 chipset my board has), I think Intel chose the release as a good time for removing support for older, no longer supported chipsets.

I do have a Z68 system on the shelf and will resurrect it and check what I did there to handle this issue. It may take me a day or two, however.
...S

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User9856345
Novice
30,873 Views

It will be very cool, but I don't believe intel doesn't have support for chipsets and processors made before 2013.

Some archived drivers.... these things still work on Windows 10.
In my opinion, Intel is doing a shame, especially with the lack of drivers to work smoothly for two graphics cards, without lag (slippy) when moving the window of some programs like GPU-Z. But that's a side thread now.

Thanks ...S for your time. P.

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n_scott_pearson
Super User
30,842 Views

First of all, I was checking my archive for earlier (i.e., 11.0.0.something ) Windows 10 versions, and found a copy of the 11.0.6.1194 package. I next got my Z68 system up and running (waiting the obligatory 2 hours that it took to finish running Windows Update). What I found was that it was running version 11.0.0.1157. I tried and successfully installed the 11.0.6.1194 package, so it should work for you. I have placed a copy of the installation package in the share.

Hope this helps,

...S

User23
Beginner
25,639 Views

Hi Mr. Scott, Im having the same issue can you help me?

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KalelKent
Beginner
22,096 Views

Sir @n_scott_pearson Scott,
I have the same problem as the friend above.

My processor is Intel® Core™ i7-3770K
MotherBoard: Asus P8H67-M Pro 

and when I finished installing Windows 10 Pro, the driver described below was not installed:

PCI Simple Communications Controller
PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04

I searched many places on the internet and found many fake websites with suspicious and malicious driver downloads.

I'm glad I found the Intel website, but I still didn't find anything that helped.
I don't understand why Intel discontinues support for older processors like mine. This makes our lives very difficult. What does it cost to leave the older version in the current update package?

I downloaded the Intel® Management Engine Drivers for Windows 10* and Windows 11 and could not find the driver.

I downloaded the Intel® Driver & Support Assistant and after installing it, it had the nerve to say that my system was up to date, but it wasn't true.
Simply ignored the exclamation mark ( ! ) on the PCI Simple Communications Controller.

 

In your message you said: "I have placed a copy of the installation package in the share".

I didn't find a download link for this driver. Where was it shared?

 

 

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User9856345
Novice
30,741 Views

Thank you ...S!, it works.
Despite the error (below) during installation. The missing driver disappeared from Device Manager from Unrecognized Devices.
What's more, it appeared in System Devices, got its original native name Intel Management Engine Interface (iMEI) .
In summary, the ME_Consumer_Win7-10_11.0.6.1194 version corresponds to the absence of a driver for the PCI Simple Communications Controller for the Motherboard:
ASUSTeK Computer INC.
Model P8Z68-V GEN3 (LGA1155)
Version Rev 1.xx
Chipset Vendor Intel
Chipset Model Ivy Bridge
Chipset Revision 09
Southbridge Vendor Intel
Southbridge Model Z68
Southbridge Revision B3
Your solution works.


Admittedly, it does not solve the so-called slippery delay when moving the windows of some programs such as CPU-Z, but apparently this is not the problem.

For now, I strongly thank you for your time, and knowledge. It is super fun for me when I manage to solve something. This time I pin the order of merit on you dear ...S
P.

 

Screenshot 2024-01-02 140806.png

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Jocelyn_Intel
Employee
30,667 Views

Hello, @User9856345  

 

Thank you for posting on the Intel️® communities.  

  

Please be aware that the Intel NUCs forum is for Intel NUC product-related inquiries/issues. We are moving this thread to a more accurate forum to keep order in the community. 

 

Due to this product (Intel® Core™ i7-3770K Processor) being discontinued, Intel Customer Service no longer supports inquiries for it, but I am glad that other fellow community members have the knowledge, jumped in and helped. You may also find the Discontinued Products website helpful to address your request.   

  

This thread will no longer be monitored by Intel due to the reasons above. Thank you for understanding.  

  

Best regards, 

Jocelyn M.  

Intel Customer Support Technician. 


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n_scott_pearson
Super User
22,067 Views

First of all, the Chipset Device Software (a.k.a. INF Update) package originally provided only the INF files that optimally configured the drivers for the chipset devices (which were provided as part of the Windows installation packages). The versions of the INF files embedded in the Windows installation provide a generic configuration for the device. If modifications to this generic configuration are necessitated by the design of the motherboard, then the motherboard manufacturer provides a modified version of the Chipset Device Software package that delivers these modifications. This is also why Intel does not post versions of these packages on their website; they do not want the manufacturers' configuration changes to be wiped out by the generic ones.

Secondly, the PCI Simple Communications Controller is actually the interface to the Intel Management Engine (ME). Older versions of the generic Chipset Device Software package (mostly the ones that provided only INF files) included an INF file that resolved the entry for the device but didn't install any driver to support it. This was simply to resolve the entry and eliminate the Yellow Bang on the device.  Back then, users had little reason to access the capabilities of the ME, so no driver was necessary. Software that used the ME back then typically installed the real driver in the background. Things changed when support appeared within Windows itself for things like Digital Rights Management (DRM) and Platform Trust Technology (PTT, essentially a soft TPM). Because they needed this kind of support, later versions of the Chipset Device Software package left the device unresolved as the Intel Management Engine software package was also necessary and the motherboard manufacturers were responsible for this package's distribution as well.

So, to your issues,

  1. It is absolutely correct for iDSA to say it is up to date. Why? Because you are supposed to install the Chipset Device Software and Intel Management Engine packages BEFORE ever installing iDSA. They are prerequisites for this process.
  2. With the exception of the downloads for their own PC and Laptop products, Intel provided no generic Chipset Device Software  or Intel Management Engine packages because the manufacturers are responsible for providing the versions specific to their motherboards.
  3. I too do not understand why Intel removes the downloads for older, discontinued components - and I worked there for 21 years! When I asked, they pulled the Security card, saying that these older packages contained errata, security issues, etc. and etc. What. Hot. Garbage. They could have handled this with a disclaimer. I think that their customer orientation has suffered severely because they are unwilling to commit the manpower necessary to handle it properly and those assigned are so overloaded that they look for the things that are easy to let fall through the cracks.
  4. I was providing access to a version of the Chipset Device Software package that were specific to the older Intel products. These are close to, if not exactly the same as, the generic versions of the packages. Here is a link to my OneDrive share where you can download the Windows 7 and Windows 10 versions of these packages: Other Legacy Drivers.

Hope that covers it; let's not debate this any further,

...S

KalelKent
Beginner
22,052 Views

Mr. @n_scott_pearson 
I appreciate all your knowledge and willingness to help people.
I was able to resolve the issue with the ME_Consumer_Win7-10_11.0.6.1194 file that you made available on Onedrive.

The alert (!) disappeared and I'm very happy!
Thanks!

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