Processors
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PROCESSADOR NÃO DA VIDEO

garantia
Beginner
865 Views

Tenho dois processadores, um CORE i5  (10400F LGA1200) e um CORE i7 (10700F LGA1200) ambos não dão vídeo, mesmo ligados juntamente com a placa de vídeo, porém se eu pegar um CORE i3 (10105F LGA 1200) e por, ele gera vídeo normalmente. Modelo da placa H510M HVS R2.0, memória ram 8GB 2666 DDR4.

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n_scott_pearson
Super User
846 Views

First of all, as a general statement, none of the F-Series processors contain a graphics engine, so you *must* combine them with an add-in graphics card in order to have any chance of seeing output.

According to the specs, this motherboard can supposedly support any of these processors. Secondly, since the memory works for the Core i3, I would presume that the memory should work with the Core i5 and Core i7. Now, there are two other possibilities that come to mind,

  1. BIOS version. Make sure you have the latest installed. Use the Core i3 to upgrade to the latest.
  2. Power Supply capabilities. While all three of these processors are 65W TDP parts, there can be differences in the max power required. What is the size of your power supply? Do you have access to a bigger power supply to check this out?

Hope this helps,

...S

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garantia
Beginner
831 Views

Estou utilizando uma fonte de 420W. Atualizei a BIOS com a versão 1.40G[BETA] e com a versão 1.50 18/05/2022, disponibilizadas no site da placa mãe H510M-HVS R2.0, ainda permanece o problema, irei testa com uma fonte diferente.

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IsaacQ_Intel
Employee
795 Views

Hello @garantia

 

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

 

We understand you have also opened a web portal support case with us, so, in this case, will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel, in case that you have further questions, please open a new thread.

Thanks for your understanding.

 

Best regards,

Isaac Q. 

Intel Customer Support Technician


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