Thank you for posting on the Intel® communities.
Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.
We apologize for the inconvenience and hope your issue is resolved soon.
For this matter, please do the following:
- Please click on the “Support” link at the very bottom of this page: https://softwareoffer.intel.com/support
- Fill in your information and it will create a ticket.
- Our team handling those items will reach out to you within 3-5 business days.
With the steps provided above you will be contacted by the appropriate support team.
If you need any additional information, please submit a new question as this thread will no longer being monitored
Intel Customer Support Technician