Pixelize image while recording on intel skylake

[mmaxi3]

Translated by google translator: Hello, faced with a problem when recording video, at first I thought that the Problem in a bad record on Radeon graphics cards and software, but was very surprised when I replaced the video card with a new GTX 1070. The captured video can be seen that as through certain cycles of video pixels. I tried a variety of recording programs, different operating systems, but everywhere one and the same problem. This is not the Problem video card, it is already checked in the other system. I thought may be a problem in the motherboard, but I know a man with a i7 6700k with the same problem on another motherboard. I did not find not any information about this, and now do not know what to do. Video recorded on shadowplay: https://www.youtube.com/watch?v=SWIUgiOejGk The Witcher 3 10 06 2016 01 13 58 01 - YouTube My system spec: Intel i5 6600kGigabyte z170x gaming 5Gigabyte Xtreme Gaming GTX 1070kingston HyperX Fury Black DDR4 8GB 2400MhzSSD Plextor M5Pro 128GbThermaltake Evo Blue 650wWindows 10 with the latest updates

[idata]

Hello Maksm:

In this case remember that when you use an external video card, the onboard Intel graphics get disable, so all the video is actually being handled by the video card itself. Since you already replaced the video card and the problem persists then this could be a problem with the processor or board. Please try a BIOS update to the latest version of the motherboard, you can find the file to do it on the following link: http://www.gigabyte.com/products/product-page.aspx?pid=5498# bios http://www.gigabyte.com/products/product-page.aspx?pid=5498# bios Still, we can try the latest version of the graphics driver for the processor, this is driver version 4542: https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88345 https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88345 If that driver does not work then we can try the following, it is a beta driver 4552: https://downloadcenter.intel.com/download/26464/Intel-Graphics-Beta-Driver-15-45-?product=88345 https://downloadcenter.intel.com/download/26464/Intel-Graphics-Beta-Driver-15-45-?product=88345 Which is the program you are using to record the video? When you are plying the game, do you see pixilation as well or is just on the recorded video? On the following link you will find the graphics drivers for your video card, please try to install the latest version and if the problem remains then try with an older version: http://www.gigabyte.com/products/product-page.aspx?pid=5921# dl http://www.gigabyte.com/products/product-page.aspx?pid=5921# dl Any questions, please let me know. Alberto

[idata]

Hello Maksm:

I just wanted to check if you saw the information we are requesting on the previous post? It is very useful for us to further assist you, and also I wanted to check if the problem got resolved or if it still persists? Any questions, please let me know. Alberto

[mmaxi3]

Hello. Problem still exists. I put the latest version of the BIOS, but no change. Also tested with another power supply, but it did not help. It now remains to wait until one of my friends buy i5 6500 in the following month, to take the test.

[idata]

Hello Maksm:

Thank you very much for letting us know that information. Yes, if you tried the troubleshot steps provided above and the problem remains then the next thing to do will be to swap parts. You can either try to test the processor on a different board or your board with a different processor in order to find out what might be the reason for this problem. Also, for testing purposes, did you try to test the PC without the video card and using the onboard video just to see if the problem persists? When you are plying the game, do you see pixilation as well or is just on the recorded video? So, take your time and try the steps above and let us know the results so we can further assist you. Any questions, please let me know. Alberto

[idata]

Hello Maksm:

I just wanted to check if you were able to try the suggestions provided on the previous thread, and also if you were able to test the board with a different processor and if the problem still persists or if it was resolved? Any questions please let know. Alberto

[idata]

Hello Maksm:

We hope the problem with the pixelize image got resolved. If you need further assistance with this case please let me know. Regards Alberto

[mmaxi3]

I can take another processor only at the end of January or early February, so for now just have to wait

[idata]

Hello Maksm:

Thank you very much for letting us know that information. Perfect, no problem at all, take all the time you need in order to do those tests and then please let us know the results. Any questions, please let me know. Alberto

[mmaxi3]

Hello again, I finally took another i5 6600, for the tests, but the Problem persists, also else used RAM from another manufacturer, and to be sure the operating system installed on the HDD, in order to understand that it's not the SSD. A few days ago a friend of mine bought a motherboard board MSI Z270 GAMING PRO CARBON and for some time Intel Pentium G4560, and it is exactly the same Problem, him's a video: https://www.youtube.com/watch?v=q1biW8Y60EQ The Witcher 3 02 13 2017 17 32 43 01 - YouTube . Honestly, I don `t know already what can I do.

[idata]

Hello Maksm:

Thank you very much for letting us know those details. We are sorry to hear the issue persists after the replacement of the processor. The Intel® i5-6600K has onboard graphics, for testing purposes did you try to use the game without the video card, just to confirm if the problem remains. We can always try to replicate the issue, but as long as you are using the onboard graphics, because once you use the video card the Intel graphics get disable and in those cases the drivers of the video card itself are needed. If you want us to replicate the issue, please provide the information requested on the link below: /thread/77761 https://communities.intel.com/thread/77761 Any questions, please let me know. Regards Alberto

[idata]

Hello Maksm:

I just wanted to check if the information posted previously was useful for you and if you saw the information we are requesting on it? Any questions, please let me know. Regards Alberto