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Problem with i7 11700k & WIN 10 installation

Bautschi
Beginner
872 Views

Hello. I hope everyone is doing well!

 

My PC specs:

CORSAIR 4000D Airflow black

Corsair RM850

ASRock MB Intel 1200 Z590 Extreme (& ASUS TUF Gaming Z590-PLUS)

Corsair VENGEANCE RGB PRO SL 32GB  DDR4 3200

MSI GeForce RTX 3070 Gaming Z Trio

SAMSUNG SSD 980 PRO 1TB, M.2

INTEL Core i7-11700KF, 8C/16T

Noctua NH-U14S

 

The system worked for a good 4 weeks. I had one or two blue screens before but I could always restart the PC and it worked fine again.

Then a week ago I had a blue screen again and this time I couldn't just restart. The blue screen kept coming so I decided to install Windows new.

So here is my problem,  when I try to install Windows 10 Pro, the PC crashes (blue screen) when the installation is between 5% to 11%.

But when i look at the BIOS (on both MB's) all components seem to run flawless.

 

What I tried:

Bought a new SSD

Tried another power supply

Tried another graphics card

Changed RAM and tried another RAM

Tried another CPU - Intel® Celeron® Prozessor G5925-4M(with this CPU and a "SATA SSD" i can install Windows just fine)

Tried new BIOS updates on both motherboards

 

So my question is, before I get a new CPU, is there anything else I can do?

Is there any problem with the pcie 4.0 - M.2 - 11th gen CPU?

 

I am very thankful for any help because I really don't know what else I can do!

 

Greetings Bautschi

 

PS: Please excuse my bad english!

0 Kudos
5 Replies
David_G_Intel
Moderator
832 Views

Hello Bautschi


Thank you for posting on the Intel️® communities. Please share with us the following information:

  • Did you try a clean install with a new Windows image?
  • When you get the bluescreens, which specific stopcode do you see?
  • Did you try booting on minimal configuration? 
  • Is this a Intel® Core™ i7-11700K Processor or Intel® Core™ i7-11700KF Processor?


Regards, 

David G 

Intel Customer Support Technician 


David_G_Intel
Moderator
802 Views

Were you able to check the previous post?  

Let us know if you still need assistance.  


Best regards,  

David G.  

Intel Customer Support Technician 


Bautschi
Beginner
774 Views

Hallo David

 

Sry for my late answer!

 

It is a Intel® Core™ i7-11700KF Processor.

I tried many different Windows images (older ones and of course the newest one)

Also tried booting on min. config. 

 

Long story short, after replacing the CPU, everything works normal again.

Never had a problem with a Intel CPU before so maybe this time I was unlucky.

 

Nevertheless, thanks for your help!

 

Greetings Bautschi

David_G_Intel
Moderator
739 Views

We are glad to know you found a solution, thank you for taking the time to share this fix, and hopefully, it may help other community members experiencing similar behavior. Since the thread is now solved, we will proceed to close it. 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

 

Best regards, 

David G 

Intel Customer Support Technician 


CMARINEAU
Beginner
415 Views

Salut

J'ai eu le même problème avec mon ordinateur neuf, après 4 semaines tout allait bien et il a commencer a faire des page bleu, et j'au du changé le CPU i7-11700KF neuf pour un autre et le problème a disparu tout va bien.

Mais je voudrais me faire remplacer le CPU défectueux par Intel mais il semble que ce n'est pas possible alors que je pensais qu'il était garantie a vie. Si quelqu'un peut me dire quoi faire, je serais bien heureux.

Merci , Claude

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