Problema freezing

[Riky29]

Talvolta, mentre sto lavorando, giocando ecc. il mio pc si "freezza".

Quando questo accade il mio monitor si spegne e si riaccende, non sono in grado di muovere il puntatore e sono costretto a spegnere il pc in modo brusco utilizzando il pulsante di accensione.

C'è una soluzione a questo noioso problema?

[AlHill]

We cannot guess what processor you have.

When the pc is running, So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post

Also, have you cleaned the heatsink and fan on the processor?

Do all fans work?

How old is the PC?  Have you replaced the thermal paste?

Do you have adequate ventilation?

Doc (not an Intel employee or contractor)
[Waiting for Windows 12]