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Processor I5 12400f red light - temperature problem

nachoferiv
Beginner
1,298 Views

Hi.

 

I bought an I5 12400f processor. My setup is an ASUS TUF Gaming b660m motherboard, two memories DDR4 3200MHz Corsair Vengeance, a GPU ASRock 6700XT, a power supply cooler master G700 gold. The gabinet is a MATREXX 70 (good air flow).

I have windows 11 installed.

The problem is the CPU temperature. When the CPU is a bit demanded, the temprature goes up (for example playing a game). The temprature gets above 86 Celsius.

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Alberto_R_Intel
Employee
1,273 Views

nachoferiv, Thank you for posting in the Intel® Communities Support.

 

We will be more than glad to assist you with this matter. 

 

For this scenario, it is important to mention that the T-junction for the Intel® Core™ i5-12400F Processor is 100°C, as you can confirm in the link below. Any temperature result below or equal to that value is considered normal and expected for this unit:

https://ark.intel.com/content/www/us/en/ark/products/134587/intel-core-i512400f-processor-18m-cache-up-to-4-40-ghz.html

 

Still, in order to rule out any possible hardware issue with the processor, please install and run the Intel® Processor Diagnostic Tool, it does an overall test on the unit, and if it passes the test it means it is working properly:

https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html?wapkw=intel%20processor%20diagnostic%20tool

 

Just in case, here you have "Overheating Symptoms and Troubleshooting for Intel® Boxed Processors" where you will find additional information about this subject that will be useful and helpful for you:

https://www.intel.com/content/www/us/en/support/articles/000005791/processors/intel-core-processors.html

 

We also recommend to get in contact directly with ASUS support to make sure the latest BIOS version is currently installed in your machine or, if necessary, to gather the instructions on how to update it:
https://www.asus.com/support/

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

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Jose_Intel
Employee
1,226 Views

Hello nachoferiv

 

We hope you are doing fine. 

 

Were you able to install and run the Intel® Processor Diagnostic Tool? 

Let us know if you still need assistance. 

 

Best regards,  

Jose B.   

Intel Customer Support Technician 

 

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Jose_Intel
Employee
1,210 Views

Hello nachoferiv

 

We hope you are having a nice day. 

  

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards. 

Jose B.  

Intel Customer Support Technician. 


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