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Processor Label Replacement

nsquared
Beginner
209 Views

Greetings!

About a month ago I bought an i5-10400 tray. I came across the Label Replacement Request Form and I was wondering if I could receive the label for my CPU free of charge (or at what cost). I searched around but didn't find any answers. I live in Athens, Greece.

Thanks in advance!

0 Kudos
2 Replies
Alberto_Sykes
Employee
165 Views

nsquared, Thank you for posting in the Intel® Communities Support.


In order to try to assist you with your request, we will do further research on this matter, as soon as I get any updates I will post all the details on this thread.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


Alberto_Sykes
Employee
159 Views

Hello nsquared, I just received an update on this matter.

 

After further research on this matter, we just wanted to let you know that the USA E-label process is different from the one in Europe, where you are located, so what we recommend to do next in order to gather the information that you are looking for will be to get in contact with your local Intel® Support Department directly for them to provide all the details about the E-label in your location.

 

Chat support:

http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat,

 

For phone support, depending on your location, you will see the contact information in the link below:

EMEA contact information: https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

 

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