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Processor heats up when i turn the graphics up

Joedutch
Beginner
684 Views
Hallo, when i turn my graphics all the way to high ny processor heats up to 90 99 when i lower it it stays on 65 70 can someone explain how That can be
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Jose_Intel
Employee
648 Views

Hello @Joedutch

 

Thank you for posting on the Intel️® communities.

 

We understand you are experiencing temperature spikes, we will be more than happy to assist you.

 

Please answer the following:

 

·      Was it working before?

·      Have you made any software change?

 

Also, in order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

 

Then, please generate and attach the report from Intel® Processor Diagnostic Tool.

 

Best regards,

Jose B.

Intel Customer Support Technician


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Joedutch
Beginner
643 Views

It worked fine before nothing changed same setup and i even did a whole check on the cpu itself visual look over it and repasted it with New thermal paste and refitted the cpu Cooler its nice and tight on there its making good contact temperatures are 37C on idle some tasks are 50C but after That quickly drops to 37 again, its running 70 75 on high ultra with most of the games, my kid plays roblox on my pc then it boosts itself to 80 - 99 after some playing when settings are high on there also never had problemen? Myself thinking the kinda old cpu is dieing its an i5-24xx

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Jose_Intel
Employee
633 Views

Hello Joedutch

 

Thank you for the information provided.


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it. You may also find the Discontinued Products website helpful to address your request.    

 

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".  

 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding. 

 

Best regards,

Jose B.

Intel Customer Support Technician


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