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TKoes2
Beginner
120 Views

Regular CLOCK_WATCHDOG_TIMEOUT and RAM issues

I just built my first PC using the i5 9600k. I regularly get the CLOCK_WATCHDOG_TIMEOUT stop code with no other information. Checking the event viewer shows in info dump error followed soon after by a kernel power error. Also, since updating my BIOS, my PC will only boot with 1 of my RAM modules, never 2. I've tested every slot on my motherboard and only the A1 and A2 slots are a problem. These two issues may be unrelated but, like I said, this is my first time building a fixing a PC. I've spoken to the manufacturer of my motherboard and they said it was either a processor issue or a bad motherboard. In order to rule out my processor, I ran the Intel Processor Diagnostic tool. It always passes the full functional test but always restarts roughly 90 minutes into the burn-in test. So before I contact the motherboard manufacturer again, I wanted to completely rule out my CPU.

 

Specs:

CPU: i5 9600k 300 Series

GPU: ASUS Geforce GTX 1660 Ti 6GB

Motherboard: Gigabyte Z390 AORUS PRO

RAM: Corsair Vengeance LPX 16GB (2x8GB)

PSU: Corsair CX Series 550 Watt

SSD: Crucial P1 1TB

Heatsink: be quiet! BK008 Pure Rock Slim

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2 Replies
n_scott_pearson
Super User Retired Employee
20 Views

This timeout is indicative of the memory bus locking up. Either there is an incompatibility with your memory, the slots are bad or your memory is bad. Try using different memory. Verify that the memory you try to use is actually listed as supported by the manufacturer of this motherboard.

...S

TKoes2
Beginner
20 Views

Thank you for your help. I've ordered a different brand of memory taken directly from the motherboard compatibility list. I'll see if that works.