Processors
Intel® Processors, Tools, and Utilities
14405 Discussions

Reset in any game, error 10016, very high temperatures, why?

Robert9511
Beginner
813 Views

hi, i have a problem with 6700k, cooling is custom water,what's wrong with those temperatures? water is at 30-35 *, the problem is that in any game in a few seconds since it opens it remains stuck pc, drastically increases processor temperature to 80+, and it remains stuck until I restart, the error I find in LOG is 10016Untitled2.pngsda.png

3 Replies
David_V_Intel
Employee
465 Views
Hello Robert9511, Thank you for posting on the Intel ® communities. I was checking the error you are getting but it does not seem to be related to the processor. Have you tried running a diagnostic? You can do so by downloading our Intel ® Processor Diagnostic Tool. Refer to the link below so you can download the tool: https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool You can also run a stress test on the processor so you can observe the temperatures it reaches at full load, refer to the link below in order to download Intel ® Extreme Tuning Utility: https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-?product=66427 Let me know the results, if possible, attach screenshots and the results of the diagnostic (in a text file). Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation
0 Kudos
David_V_Intel
Employee
465 Views
Hello Robert9511, Were you able to check my post? Let me know if you need any more assistance. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation
0 Kudos
Robert9511
Beginner
465 Views

Yes, there was no problem out there, I did not solve what it had until today, I changed the motherboard and the power supply.

It was not the blame processor or the video card, I checked them with a friend.

Thank you very much for your help.

0 Kudos
Reply