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Beginner
286 Views

Restarts the PC and gives an error.

Log name: System

Source: Microsoft-Windows-Kernel-Processor-Power

Date: 04.08.2009 16:54:37

Event ID: 54

Task category:(39)

Level: Error

Keyword:

User: SYSTEM

Computer: DOK

Description:

CPU power management settings 7 in group 0 are disabled due to a problem in the firmware. Check with your computer manufacturer for firmware updates.

Xml events:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>

  <Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />

  <EventID>54</EventID>

  <Version>0</Version>

  <Level>2</Level>

  <Task>39</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000000000000000</Keywords>

  <TimeCreated SystemTime="2019-08-04T13:54:37.707055300 Z" />

  <EventRecordID>4098</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="252" />

  <Channel>System</Channel>

  <Computer>DOC</Computer>

  <Security UserID="S-1-5-18" />

 </System>

 <EventData>

  <Data Name="Group">0</Data>

  <Data Name="Number">7</Data>

 </EventData>

</Event>

 

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2 Replies
Highlighted
Super User
9 Views

I just answered you in your other thread:

https://forums.intel.com/s/question/0D50P00004PRu1ZSAT/when-you-start-the-games-after-a-while-the-co...

 

Doc

 

Doc (not an Intel employee or contractor)
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Highlighted
Beginner
9 Views

I suggest that you place your PC in Safe Mode with Networking and check if the issue persist in the above mode as well. Safe mode starts Windows in a basic state, using a limited set of files and drivers. It can help you troubleshoot problems on your PC.

 

If the issue persist in the above mode, I suggest that you place your PC in Clean Boot to check if there are any conflicts in your PC that might have caused the issue. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows

 

Regards,

Adrian

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