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idata
Community Manager
1,382 Views

SSD DC P3700 works only in the PCIe Gen2 mode on a board of S2600GZ & E5-2690 v1

How to include support of PCIe Gen3 on S2600GZ?

CPU E5-2690 V1 is not able to work with PCIe Gen3 normally?

/message/529724 Similar question

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Platform ID https://ark.intel.com/products/56253/Intel-Server-Board-S2600GZ S2600GZ

PCI Express Revision - 3.0

Max # of PCI Express Lanes - 48

PCIe x16 Gen 3 - 2

Connector for Intel® I/O Expansion Module x8 Gen 3 - 1

BIOS Release R02.06.E006

BIOS Version: SE5C600.86B.02.06.E006.013120181511

BMC Firmware Version: 01.28.11044

ME Firmware Version: 2.1.7.328

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CPU 1,2 https://ark.intel.com/products/64596/Intel-Xeon-Processor-E5-2690-20M-Cache-2_90-GHz-8_00-GTs-Intel-... E5-2690 0 @ 2.90 GHz (Rev V0 or V1?)

PCI Express Revision - 3.0

Max # of PCI Express Lanes - 40

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SSD DC https://ark.intel.com/products/79624/Intel-SSD-DC-P3700-Series-400GB-12-Height-PCIe-3_0-20nm-MLC P3700 400GB, 1/2 Height PCIe 3.0, 20nm, MLC

in PBA G15038-350 (RISER CARD 2U TWO X16 ONE X8)

isdct.exe show -intelssd 1

- Intel SSD DC P3700 Series PHFT652000A6400LGN -

Bootloader : 8B1B0133

DevicePath : \\\\.\\PHYSICALDRIVE1

DeviceStatus : Healthy

Firmware : 8DV101H0

FirmwareUpdateAvailable : The selected Intel SSD contains current firmware as of this tool release.

Index : 1

ModelNumber : INTEL SSDPEDMD400G4

ProductFamily : Intel SSD DC P3700 Series

PCILinkGenSpeed : 2

PCILinkWidth : 4

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https://www.intel.com/content/www/us/en/support/articles/000007667/server-products.html TA_102105.pdf

Intel Technical Advisory

PCI Express 3.0 Add-in Adapter Support Issue

The BIOS option "Processor PCIe Link Speed" will not be visible if the platform employs the Intel ® Xeon ® Processor E5-26xx V1, E5-24xx V1, E5-16xx V1, or E5-46xx V1 families, and the BIOS will limit the PCIe slots speed to PCIe* 2.0 speeds unless the add-in adapters have been tested for robust operation at PCIe 3.0 speeds. Refer to the web https://www.intel.com/content/www/us/en/support/articles/000007457/server-products.html page of PCIe* Gen 3 adapter support for Intel® Server Boards S4600/S2600/S2400/S1600/S1400

PCIe Gen 3 Adapter Support for Intel® Server Board Product Families

Last Reviewed: 24-May-2018

Article ID: 000007457

The table lists PCIe Gen 3 add-in adapters supported by server platforms based on Intel® Server Boards with the Intel® S4600/S2600/S2400/S1600/S1400 Chipset.

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4 Replies
idata
Community Manager
126 Views

Hi Vshtopor,

 

 

Thank you for sending us detailed information about the issue and the results of Intel tools.

 

 

I have sent you a private message with a possible workaround.

 

 

Regards,

 

Miguel C.

 

Intel Customer Support
idata
Community Manager
126 Views

Hello, Vshtopor,

 

 

The higher revision of the riser might improve or not the bandwidth performance. According to the tested SSDs with the Intel® Server Board S2600GZ, only PCIe 2.0 is supported.

 

 

The Technical Advisory 1021-5 didn't provide an alternative riser to use. It provides only RAID card models.

 

 

For your second question, it is not possible to install directly the SSDs to the board; this configuration will damage the drives (overheating issue).

 

 

Regards,

 

Miguel C.

 

Intel Customer Support
idata
Community Manager
126 Views

Hi, Vshtopor,

 

 

I am following up your case. Please let me know if I can provide further support.

 

 

Regards,

 

Miguel C.

 

Intel Customer Support
idata
Community Manager
126 Views

Hi, Vshtopor,

 

 

I am wondering if you need anything else from our side.

 

 

Regards,

 

Miguel C.

 

Intel Customer Support
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