Processors
Processors (Intel® Core™, Intel® Xeon®, etc); processor utilities and programs (Intel® Processor Identification Utility, Intel® Extreme Tuning Utility, Intel® Easy Streaming Wizard, etc.)
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!
11688 Discussions

Safe temperatures for user exposers on a laptop?

CyrusT
Beginner
329 Views

I have been web browsing for an answer and I have not found anything that was helpful. I see people searching for safe CPU temperatures because they do not want to damage their hardware, but what about how hot the laptop can be for the safety of the user? 

 

I want to know if there is a temperature standard for user safety! 

0 Kudos
14 Replies
AlHill
Super User
323 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

CyrusT
Beginner
319 Views

I will give it a go for more info. My issue right now is not so much the CPU temps but that the fan exhausts 110f air which can cause burns and is unsafe. 

AlHill
Super User
312 Views

110f causing burns?  I do not think so.

 

CyrusT
Beginner
304 Views

A thermal burn is a type of burn resulting from making contact with heated objects, such as ... Such burns imprinted on the skin usually form a pattern that resembles the object. Sources of ... The minimum temperature that can cause a burn in a finite amount of time is 44 °C (111 °F)  Wikipedia

AlHill
Super User
302 Views

But, you said "AIR".  Now you say "making contact".  Whatever the case, if you were serious about this, you would have provided the ssu report rather than debating the issue.

 

AlHill
Super User
298 Views

After reviewing this thread, two things.

First, I misread your initial post.  Sorry about that.

Second, is it not the case that all laptop manufacturers will be different?  The cooling solutions regarding laptops vary widely, with some having no issues, to others being vary warm (if not hot).  If a user puts a laptop on their lap, are they not restricting airflow?  Then there are the users who will overclock certain laptops, thus causing additional heat?  Laptop manufacturers are going to be the biggest issue here, however, with the shortcuts they take, which is at the expense of quality.

Whatever the case, the Intel support engineers may be able to answer this question regarding thermal limits for laptops.  However, your wikipedia citation may be the closest you get.

 

CyrusT
Beginner
293 Views

Well this laptop has been back to Gigabyte twice now to fix this issue. I really was not trying to debate anything but I was trying to find out if there was any safety standard relating to product safety. I have tried the "throttle stop" suggestions but that has not really worked out. I believe the issue is the cooler, the heat pipes are shared. What is happening the CPU itself will max out at 75ish under a stress test but if the dedicated GPU kicks in(it maxes at 60c) the CPU will get hotter. What is really my issue is that the fans/cooler will only effectively cool up to a fan speed of 60%. Any higher speed makes no cooling difference the only thing a high speed does is blow the hotter CPU air out in alarming volume. This system was poorly designed and I would like to tell them to fix it so it performs safely or just buy it back. This ordeal has gone on for 7 months now. 

AlHill
Super User
286 Views

Well, you have pretty much summed it up regarding gigabyte and your laptop.  I cannot offer anything except this:  the fans are controlled by the gigabyte bios.  If you have not updated the bios, you may want to in case there were any improvements made by gigabyte.  Also, undervolting is no longer allowed as it presents a security risk. 

Many laptops suffer from cheap/shoddy design flaws which show themselves as heat.  If I were you, I would be all over gigabyte.

 

CyrusT
Beginner
282 Views

With COVID and all; I have been very patient with this issue. It seems they have stopped responding and Newegg is not being helpful either. I was hoping that there was some actual safety standard I could use to help bring a resolution. The laptop bios is unless there is nothing in there to adjust. They pretty much have all the control options locked out. I am at a loss as to where to go from here. 

 

By the way, thank you for having a discussion about this with me. 

AlHill
Super User
277 Views

I would imagine that such rules are specific to a country, or the EU, or US. 

Good luck and post back if you do find something.

 

n_scott_pearson
Super User Retired Employee
271 Views
CyrusT
Beginner
262 Views

Thanks, I have not found any product safety data yet. There does seem to be this guideline and my laptop would be considered unsafe. 

"In fact, one gets very uncomfortable and minimally functional at temperatures higher than 105°F (40.5°C). Various governmental bodies such as the US Labor Department’s OSHA (Occupational Safety & Health Administration) and Consumer Product Safety Commission (CPSC) also stipulate limits on safe working / operating temperatures."https://www.electronics-cooling.com/2016/09/surface-temperatures-of-electronics-products-appliances-...

 

I am including this in emails. 

MiltonVines
Beginner
258 Views

Most laptops are designed to work in these outdoor temperatures. If the temperature outside exceeds 95 degrees, the heat can cause hard drive components to expand which can cause failure and permanent hardware damage. Batteries are exceptionally vulnerable. A few short periods of exposure to excessive outdoor heat can cause a reduction in battery life.

CyrusT
Beginner
199 Views

This is a update to what is going on with my original question. I do not blame Intel or Nvidia in anyway because this is a manufacturer issue building a product around parts. I believe in the quest for performance safety has been left behind and I propose the question are gaming laptops safe?

Some years back I bought a gaming laptop with an 6th gen I 7 and a 960m, and I felt is was time to move on; I bought a 9th gen I 7 with a 1660 video card. I got the system and wow has there been changes of coarse there was the improved performance but then there was what I was not expecting. Shame on me for not researching more about the product, after all most comments about them are HOT and LOUD. Some might think that those descriptions are open to ones opinion and to an extent it is. However after doing some research I have found that this particular laptop met or exceeded some safety guidelines. I am also learning that laptops probably are not UL listed. Then in my experience the laptop manufacturer can not or will not produce a safety data sheet, you would think they should after all a laptop is not a component but it is a consumer product and it should meet certain safety standards. While the heat will not damage the hardware they will not admit the possibility that the laptop can burn the user. So, it seems if you are not injured they do not care.

Why am I proposing they are unsafe?

My particular laptop produces large volumes of hot air. I could have measured a higher temperature but I stopped at 106. Temperatures of 111 will cause burns and here is a safety guide line. "In fact, one gets very uncomfortable and minimally functional at temperatures higher than 105°F (40.5°C). Various governmental bodies such as the US Labor Department’s OSHA (Occupational Safety & Health Administration) and Consumer Product Safety Commission (CPSC) also stipulate limits on safe working / operating temperatures. https://www.electronics-cooling.com/2016/09/surface-temperatures-of-electronics-products-appliances-...

Then, there is the noise. A common noise guideline is " the limit of safety before hearing loss is 70 decibels, reports the U.S. Environmental Protection Agency." My laptop is easily 80db plus.

Since the laptop manufacturer has not produced any product safety data sheets, I was left to research what are safe limits. Anyway I am putting this out there because unless more people are aware and request a product that is safe and gratifying to use it seems we will still get more of the same.

If anyone really cares I bought a Gigabyte Aorus. If anyone else will share what their systems produce it could help someone like myself that will be looking for a laptop that can not be also used as a bed warmer, hair dryer, or air fryer.

Reply