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Serial #

SHime
New Contributor I
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Hello,

Customer is wanting to buy CD8069504212701S RFBA (MM# 999CM2).  But they want to identify serial #s on them without opening the package.  Does this item (or any tray Embedded CPUs I suppose) has serial # on the label that is on the outer box?  Or it has to be checked on the actual CPU marking via FPO# and ATPO#?  

Thank you.

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IntelSupport
Moderator
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Hello SHime,


Thank you for posting in the Intel Community.


The FPO and ATOP can be found on bout the unit and the box nevertheless the makings on the box apply to the Intel® Box Processor; this guide Where Can I Find Intel® Boxed Processor Numbers for Warranty? (https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html) can help you to find the information.


In case of the Intel® Xeon® Silver 4215 Processor (https://ark.intel.com/content/www/us/en/ark/products/193389/intel-xeon-silver-4215-processor-11m-cache-2-50-ghz.html) tray unit we recommend finding the FPO and ATOP on the unit itself; the following guide How to Identify My Intel® Xeon® Processor Markings for Warranty Requests (https://www.intel.com/content/www/us/en/support/articles/000005965/processors/intel-xeon-processors.html) can be useful to find them.


Hope this helps.


Regards,

Leonardo C.


Intel Customer Support Technician


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IntelSupport
Moderator
467 Views

Hello SHime,


Thank you for posting in the Intel Community.


The FPO and ATOP can be found on bout the unit and the box nevertheless the makings on the box apply to the Intel® Box Processor; this guide Where Can I Find Intel® Boxed Processor Numbers for Warranty? (https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html) can help you to find the information.


In case of the Intel® Xeon® Silver 4215 Processor (https://ark.intel.com/content/www/us/en/ark/products/193389/intel-xeon-silver-4215-processor-11m-cache-2-50-ghz.html) tray unit we recommend finding the FPO and ATOP on the unit itself; the following guide How to Identify My Intel® Xeon® Processor Markings for Warranty Requests (https://www.intel.com/content/www/us/en/support/articles/000005965/processors/intel-xeon-processors.html) can be useful to find them.


Hope this helps.


Regards,

Leonardo C.


Intel Customer Support Technician


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