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H4nek
Beginner
699 Views

Software Starter Pack key out of stock.

I've got an Intel Software Starter Pack (Gaming Bundle) with my new ASUS laptop. I was able to redeem everything but Final Fantasy XV.

 

On the redeem page it says 'We are momentarily out of keys. Please try again later.' (I have it in Czech, so not the exact english label). That happened about two weeks ago. About a week ago, I've written to the (Czech?) support filling out the form, but no response or acknowledgment came back so far, so I don't even know if it got sent correctly. I believe the promotion ends this month, so I'd like to be able to actually redeem it before the page says something like 'The offer has expired.'.

 

Best regards,

Hynek

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1 Reply
Leonardo_C_Intel
Moderator
60 Views

Hello H4nek Thank you for posting in the Intel Community. I see that you are having problem with Intel® starter pack, for support with this product you have to create a ticket on the following website: https://starterpack.intel.com/#/support. Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
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