I recently purchased an MSI laptop and it came with COD Black Ops 4. I visited the URL where I am supposed to enter my 'master key' but the survey gets stuck loading with the loading animation. How do I fix this?
I'm having this EXACT issue. I purchased a Lenovo Legion y7000 on costco.com, got an email today with the instructions and a master code. Tonight, I was able to try and get it. Tried it on Chrome, Edge, Explorer and Safari across Mac OS and Windows 10...all sit there and spin on the screen after I click "Submit" on the consent to terms pop up window. Survey never loads. Please help us? :D
I am having this issue as well. I tried to make a support ticket from the page, but it just came up with an error submitting the support ticket.
I'm having the same issue with the website hanging and errors on the support link. Went to intel's main page and created a support case through there.