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IntsSed
Beginner
108 Views

Termal Throttling question?

Is there problem with Thermal Throttling?

Should I have to worry? Look images below.

Dell G5 15 5587 (Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz, 64 bit, 

Windows 10 Pro, 20H2, NVIDIA GeForce GTX 1060 with MaxQ design, Intel UHD Graphics 630)

Thanks!

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6 Replies
AlHill
Super User
97 Views

Your processor is not supported by XTU.

Undervolting has been disabled by Intel for security concerns.

Doc (not an Intel employee or contractor)

IntsSed
Beginner
80 Views

Thanks, AlHill, for answer!
Thanks, AlHill, for answer!
I just ask, what is Throttling peaks, need worry?
What Throttling did to system/hardware?

 

Victor_G_Intel
Moderator
64 Views

Hello IntsSed,

 

Thank you for posting on the Intel® communities.


If you want to check if your processor is working correctly with a validated software please use our IPDT tool, if the results show passed, it means that the processor is working correctly and, in case that you are not experiencing any problems related to the use of the laptop you shouldn't worry about the message from the XTU since as it has been discussed before, that software is not compatible with your build; therefore, no changes should be performed with it. What we recommend will be to delete it from your system with the following instructions.


  1. Use the Windows* 10 Apps and Features.
  2. Search for Intel® Extreme Tuning Utility.
  3. Click uninstall.
  4. Open the Task Manager..
  5. Check under Processes for XtuService
  6. If found, click End Task.

 

Regards,

 

Victor G.

Intel Technical Support Technician  


Victor_G_Intel
Moderator
37 Views

Hello IntsSed,


Were you able to check the previous post?  


Please let me know if you need further assistance.  


Best regards,


Victor G. 

Intel Technical Support Technician


DeividA_Intel
Moderator
23 Views

Hello IntsSed, 


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,   


Deivid A.  

Intel Customer Support Technician  


IntsSed
Beginner
16 Views

Thanks, Victor_G_Intel and DeividA_Intel, for response!


Sorry for delay! Last weeks i am so busy. 
I have recieve Dell-Cares response and will try HWINFO - Hardware Information, Analysis, and Monitoring Tools. 

 

I am interested also use XtuService and will respond.

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