The driver for my Intel processor uninstalls itself

[flakdau]

Hello, I recently bought my first laptop from ACER and decided to download my drivers. I still got no problem with the installation and everything works. However the next day a kind of screen glitch appeared on my screen and I saw on the Intel driver support assistant the Intel UHD Graphics driver needs to be installed. I thought this was just a new version of the driver I had to download but this happened two or three times since then.

I don't know if this is just a very often updated driver by Intel, but I'm a little worried about this, I don't want to reinstall it every two days.

Thank you.

[AlHill]

For your acer laptop, you should be using the graphics driver provided by acer and not the intel driver. 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[flakdau]

Ok thank you for your answer, is it still possible and if it is, how do I do that?

[megan3000]

To do what? install the driver from Acer? or did you mean how to install (force) the driver from intel?

[flakdau]

Ok so I'm gonna just explain my problem from the beginning. When I received my laptop, I decided to install the drivers from Nvidia and Intel assistants and the only problem I had at this moment was I thought my Intel driver was uninstalling itself. Then I contacted ACER and posted a question on this forum to know if it was a better idea to install drivers from ACER. Both told me yes, so I did it. The problem is I had multiple BSoD during GPU tests and less performance on games. So I have no idea what I'm supposed to do?

If needed, here is a part of one of minidump files from BSoDs I previously had:

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffffba06b140c060, Physical Device Object of the stack
Arg3: fffffe8f29e7f6d0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffba06b7f7d7a0, The blocked IRP

Btw I have no idea what IRP means..

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[AlHill · Accepted solution]

If the laptop is failing with the Acer supplied drivers, it is Acer's problem.   You need to have Acer correct this. 

Also, your support and warranty are from Acer;

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]