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MBurd3
Beginner
514 Views

The i5-9400 processor produces peak loads in games with poor results.

Hello. I want to say that the same problem with the i5 9400. In games, the processor consumes 100%. Since the computer was assembled recently, I had something to compare. And even for comparison, I loaded saving the game in Cities Skyines with the same graphics settings, as a result, the old processor on the Intel Core i7-3630QM laptop shows better results than the i5 9400. At peak loads, the temperature produces normal, within 55-65 degrees.

What is the problem, help solve it.

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5 Replies
MBurd3
Beginner
417 Views

MBurd3
Beginner
417 Views

posted a file.
AdrianM_Intel
Moderator
417 Views

Hello MBurd3,

 

Thank you for posting on the Intel® communities.  

 

Could you please generate the following report:

 

DXDIAG 

  • Go to Start > Run or Windows Key + R. 
  • On the Run prompt, type "dxdiag" then click OK. 
  • On the DirectX Diagnostic Tool window, click on Save All Information. 
  • Browse to a folder, type in a filename then click Save. 

 

Regarding the comparison, Intel does not discuss benchmarking since every system has different configurations.

 

Some games are CPU-intensive or GPU intensive. This depends on how the game was optimized. 

 

  1. Is this the only game presenting this behavior?
  2. Could you please take screenshots of the task manager to check GPU and CPU usage?
  3. Was it working better before?
  4. What are the graphics settings being used? have you tested by changing the settings? and where are you changing the settings?

 

Regards,

 

Adrian M.

Intel Customer Support Technician

 

AdrianM_Intel
Moderator
417 Views

Hello MBurd3,

 

Were you able to check the previous post? 

 

Regards,

 

Adrian M.

Intel Customer Support Technician

AdrianM_Intel
Moderator
417 Views

Hello MBurd3,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. 

 

Regards,

 

Adrian M.

Intel Customer Support Technician

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