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Unable to start XTU because the drivers are not present (i7-1165G7 @ 2.80GHz)

HYPERBOLOiD
Beginner
5,650 Views

Windows 11

When I try to run 7.12.0.29 I get the following message:

 

"The Intel Extreme Tuning Utility cannot be started because the drivers are missing. Install the latest Intel Extreme Tuning Utility from https://www.intel.com"

 

I already tried these steps but they don't solve the problem:

https://www.intel.com/content/www/us/en/support/articles/000056562/processors/processor-utilities-and-programs.html

https://www.intel.com/content/www/us/en/support/articles/000032459/processors/processor-utilities-and-programs.html

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AlHill
Super User
5,647 Views

You do know that your processor cannot be overclocked, correct?   Only  X and K processors can be overclocked.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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HYPERBOLOiD
Beginner
5,644 Views

Yes, I'm aware, I just want to run it, because I am satisfied with its interface to monitor the system.

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Jose_Intel
Employee
5,571 Views

Hello @HYPERBOLOiD

 

Thank you for posting on the Intel️® communities.   

 

As @AlHill mentioned, the Intel® XTU is supported with unlocked processors (K- and X-series) only.

 

Also, Intel XTU may or may not work on unsupported processors. You can verify the information here: https://www.intel.com/content/www/us/en/download/17881/intel-extreme-tuning-utility-intel-xtu.html

 

Thank you for understanding.

 

Best regards,

Jose B.

Intel Customer Support Technician


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