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Underclocking for CPU with locked multiplier (feature request for Intel XTU)

jjp3
Beginner
1,132 Views

Hey Intel support.

 

I have Intel i7-2800hx with locked multiplier from the manufacture, please see the picture.Screenshot 2023-10-24 103320.png

 

Please be careful! I don't need to overclock or under-voltage, I just need to underclock the multiplier using Intel XTU for full control of each core, except it is grayed out.

 

I can already underclock my CPU using power option > processor power management > maximum processor state, please see the picture Screenshot 2023-10-24 104643.png

 

Except using this method, it will under clock all the core (p and e). I need to control each and every core separately.

 

Please allow to under clock CPU using XTU even if it locked for overclocking.

 

Thanks,

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Jocelyn_Intel
Employee
1,105 Views

Hello, @jjp3  

 

Thank you for posting on the Intel® communities.  

 

I see that you have an Intel Core i7-2800hx processor. Please be aware that 2nd-generation processors are discontinued and we no longer support inquiries for it. 

 

Your comments have been addressed to the proper team for visibility, we appreciate your feedback on this matter. 

 

This thread will no longer be monitored, but if you need further assistance, feel free to contact us and submit a new post. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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jjp3
Beginner
1,098 Views

it is 12800hx, I missed the 1

 

it is obvious as I have 8 p-cores and 8 e-cores

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