Processors
Intel® Processors, Tools, and Utilities
14937 Discussions

Unsupported Processor BSOD in Safe Mode

Richard_Son
Beginner
741 Views

My computer works perfectly in Normal Mode.

When I try to boot into Safe Mode, I am greeted with BSOD and the stop code "UNSUPPORTED_PROCESSOR". The computer then reboots itself into Normal Mode again.

The processor is an Intel i7-8700K. How do I start debugging this? I would like to boot into Safe Mode to delete some drivers that are always in use in Normal Mode.

Labels (1)
0 Kudos
1 Reply
AlHill
Super User
733 Views

What OS?  How did you install the OS?

 

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Waiting for Windows 12]

0 Kudos
Reply