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Voltage Protection

don3
Beginner
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I want going to test undervolting my 13600KF and do some benchmark before applying them to BIOS but the Intel XTU keeps on saying my voltage protection is turned on even when its clearly turned off. I went and turn ON Undervolt protection and then turned it back OFF just to be doubly sure and even reinstalled your Utility but its saying the same thing. You CPU is too hot even with a proper cooler, you ought to at least give your customers a way to fix this without having to pull our hairs out trying to think of something to fix your issues. 

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Jocelyn_Intel
Moderator
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Hello, @don3

 

Thank you for posting on the Intel® communities.  

 

I am sorry to hear what is happening with the Intel® XTU, I will gladly assist you here. 

 

  1. What is the Intel® XTU version (7.10.0.65 for example)? 
  2. Did you turn the Undervoltage protection in BIOS? Is this option always greyed out in the Intel XTU? 
  3. We know about a similar issue, could this be your case? Known issues.JPG

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

 

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Jocelyn_Intel
Moderator
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Hello, @don3

 

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Moderator
310 Views

Hello, @don3

 

We have not heard back from you so we will proceed to close this thread now. If you need any additional assistance, please submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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