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Hi there!
Just got the "WHEA_UNCORRECTABLE_ERROR (124)" BSOD while playing game. After the restart everything is ok. But I would like to know what was the reason if possible.
System info:
- "Fresh" Windows Pro x64 (21H1) installed about a week ago (within Media Creation tool)
- only few drivers & software installed
- SSD disk preliminarily cleaned to be as a new one
* CPU Intel 4670k overclocked from 3.4 to 4.4 without voltage rising, not going higher 60˚C
* RAM DDR1600 overclocked to 2133 with a little voltage rising from 1.5 to 1.515 and checked within "Memtest86" soft showing no errors in UEFI mode
Question:
Is there an option to check what was the reason of BSOD - CPU or RAM?
Big thanks in advance!
Minidump Logs opened within WinDbg:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffc2836c09a028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ff800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3437
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 24744
Key : Analysis.Init.CPU.mSec
Value: 453
Key : Analysis.Init.Elapsed.mSec
Value: 33773
Key : Analysis.Memory.CommitPeak.Mb
Value: 80
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 124
BUGCHECK_P1: 0
BUGCHECK_P2: ffffc2836c09a028
BUGCHECK_P3: ff800000
BUGCHECK_P4: 124
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: csgo.exe
STACK_TEXT:
ffffa601`446e78e8 fffff801`450b448a : 00000000`00000124 00000000`00000000 ffffc283`6c09a028 00000000`ff800000 : nt!KeBugCheckEx
ffffa601`446e78f0 fffff801`41db15b0 : 00000000`00000000 ffffc283`6c09a028 ffffc283`697ab060 ffffc283`6c09a028 : nt!HalBugCheckSystem+0xca
ffffa601`446e7930 fffff801`451b612e : 00000000`00000000 ffffa601`446e79d9 ffffc283`6c09a028 ffffc283`697ab060 : PSHED!PshedBugCheckSystem+0x10
ffffa601`446e7960 fffff801`450b5db1 : ffffc283`6c063b80 ffffc283`6c063b80 ffffc283`697ab0b0 ffffc283`697ab060 : nt!WheaReportHwError+0x46e
ffffa601`446e7a40 fffff801`450b6123 : 00000000`00000001 ffffc283`697ab0b0 ffffc283`697ab060 00000000`00000001 : nt!HalpMcaReportError+0xb1
ffffa601`446e7bb0 fffff801`450b6000 : ffffc283`694c3788 0001a7e8`00000001 00000000`00000000 00000188`25048b48 : nt!HalpMceHandlerCore+0xef
ffffa601`446e7c00 fffff801`450b6251 : 00000000`00000004 00000000`00000001 00000000`00000000 b9e83024`4c8b4848 : nt!HalpMceHandler+0xe0
ffffa601`446e7c40 fffff801`450b54bb : 00000000`00000000 00000000`00000000 ffffa601`446e7ed0 8b483024`548b4800 : nt!HalpMceHandlerWithRendezvous+0xc9
ffffa601`446e7c70 fffff801`450b7d05 : ffffc283`694c3788 e8cc3348`000000b0 c0c48148`ffdb2c4c 415e415f`41000001 : nt!HalpHandleMachineCheck+0x5f
ffffa601`446e7ca0 fffff801`4510d419 : 48085889`48c48b48 48187089`48106889 ec834856`41207889 01882504`8b486520 : nt!HalHandleMcheck+0x35
ffffa601`446e7cd0 fffff801`450062fa : 4550798d`48000001 e8d233cf`8b48c033 ba0f48f0`ffbed24c 79820fe8`8b48002f : nt!KiHandleMcheck+0x9
ffffa601`446e7d00 fffff801`45005fb7 : ffffc283`00000000 fffff801`45005eec ffffa601`44680180 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffffa601`446e7e40 fffff801`44e0c7c2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277
ffffd28b`a7a4c0b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwapThread+0x4c2
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {5371cb52-c3d9-558e-47d4-d31c09567ca2}
Followup: MachineOwner
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Hello MROOKLYN_ZOO
Thank you for posting on the Intel️® communities.
Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it. You may find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) website helpful to address your request.
You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". https://ark.intel.com/
Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.
Regards,
David G
Intel Customer Support Technician
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