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MCaci
Beginner
707 Views

When the laptop (Lenovo IdeaPad Y560 Intel ® Core™ i7 - 2630QM 2GHZ 4GB 750GB 15.6") is updated from W7 to W10, it is not working properly! For start up it takes around 1 hour!!!

Before set up windows 7 can I solve problem? and how?

What is the main issue? Hardware or drivers are not compatible with w10? Please can you help me ASAP?

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2 Replies
AlHill
Super User
36 Views

Your 2nd gen processor is not supported on Windows 10:

https://www.intel.com/content/www/us/en/support/articles/000006105/processors.html

 

Doc

 

n_scott_pearson
Super User Retired Employee
36 Views

Al is correct. While Microsoft provides compatibility drivers that will allow Windows 10 to at least run on these older PCs, there are all sorts of compatibility and performance issues with these drivers. You can try complaining to them if you like, but Microsoft typically just ignores these types of problem reports.

 

Sorry,

...S

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