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Why is my computer shutting down after 30 minutes using i5 3320m processor, i was able to get the BIOS updated but still doing the same thing.

NOmen
Beginner
‎05-27-2020 07:37 PM
1,302 Views

Is there any way to fix it :(

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LeonWaksman
Super User
‎05-27-2020 08:03 PM
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Did yo monitored the temperatures? Check the cooling. Clean the cooling fans. Check the air inlets and outlets.

 

Leon

 

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n_scott_pearson
Super User
‎05-28-2020 03:27 AM
1,272 Views

No, it's not cooling. This is occurring because the Intel Management Engine (ME) is not running. This results in the hard shutdown at 30 minutes. This is likely happening as a result of a failed/aborted BIOS update, which screwed up the ME's firmware. No one can fix this issue but your laptop manufacturer. Hopefully they have some sort of recovery tool for a failed BIOS update. The only other alternative is replacing the motherboard.

 

Sorry,

...S

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