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Beginner
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Windows 1607 update won't install because of Intel Drivers

The latest Windows Update cause my computer to update and fail daily. I'm losing about 1-2 hours of work because of this. The reason why is because of Intel Drivers.

I've talked to Microsoft and Dell and all of them are pointing to you. I'll post some screenshots below. Can I get some comments to help me?

See attached.

Screenshots of Intel Drivers that won't update. I tried to find them in the Device Manager but I was unsuccessful. Where are these drivers located?

Also, I have a Dell Latitude E6540

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Super User
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A tar inside of a tgz? Some of the support folks are not that old...

Doc

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Community Manager
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Hello George Carlisle,

We have not seen this behavior from our end, we have several units running Windows® 10 build 1607 and none of them showed this issue when updating the operating system. When you talked to Dell and Microsoft, what did they say?

Regards,

Amy.

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Community Manager
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Hello /thread/108041 George Carlisle,

I just wanted check on thread; were you able track this down? Does the issue persist?

As a recommendation try checking the Device Manager for yellow exclamation marks, if you find one of these then you need the driver; just let me know the name of the component, and I will help you to find the proper driver.

Regards,

Amy.

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