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aled
Beginner
253 Views

Windows 1903 high temp and crazy voltages with i7.8565u

Hi,

i have an i7-8565u on my asus vivobook s512fj-ej021t.

After updating to windows 1903 the system overheats a lot and fans start to ramp up massively. The normal voltage for the cpu is 0.6 v but after update it is constantly at 1.2v causing massive overheat, also after update idle clock speeds are at 4.5 ghz all cores with 2 per cent load. Every single driver or bios is updated on my system. The system seems to have this behaviour no matter which power profile i use. Microsoft keeps saying it is a problem of asus and intel. I am tired of this situation, i had to roll back because the system is unusable. I spoke on microsoft forum with other users with the same problem and they have and i7 4750k and a i7 8700k.

this is the link of the chat: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/fans-and-cpu-running-very-h...

I also spoke to asus but they gave me the latest drivers which i already had and said that they could not do anything more.

this is my hwmonitor screenshot

20190729_152251.jpg

What is this due to? Can you do something from a driver perspective or with microsoft to fix this?

A-D-

0 Kudos
3 Replies
n_scott_pearson
Super User Retired Employee
27 Views

You seem to be locked in high performance mode. This is configured in BIOS Setup. Were you changing the configuration recently? Go into BIOS Setup and reset its configuration to optimal defaults. Also, make sure to select Balanced or Energy Saving scheme in Windows as well.

H​ope this helps,

...S

David_V_Intel
Employee
27 Views

Hello 3000022904561.5658616917341934E12,

 

Were you able to check the previous post?

 

Let me know if you need more assistance.

 

 

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel

David_V_Intel
Employee
27 Views

Hello 3000022904561.5658616917341934E12,

 

Please contact us if you have any additional questions.

 

 

David V

 

Intel Customer Support Technician

A Contingent Worker at Intel