Windows Effect on Windows 11 pro not working with new Intel NPU driver of Intel Ultra 7 155H

[BingoOne]

Windows Effect was working properly when I use npudriver-32.0.100.3104 or npu_win_32.0.100.3717. Windows Effect wasn't work properly if I use npu_win_32.0.100.3764 or npu_win_32.0.100.3967. Is there any bug on NPU Driver or on my build in Laptop Camera?

[Mike_Intel]

Hello BingoOne,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

1. What is the model of your Graphics controller?
2. What is the brand and model of your laptop?
3. How did you update the driver?
4. Kindly share if you have error message on the camera

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[BingoOne]

1. What is the model of your Graphics controller? Intel Arc graphics
2. What is the brand and model of your laptop? Asus Zenbook 14 OLED UX3405MA
3. How did you update the driver? Manually, following the driver installation instruction
4. Kindly share if you have error message on the camera Camera fail to lauch if I click Background Effect botton whitin Camera AI botton.

[Mike_Intel]

Hello BingoOne,

Thank you for the update.

Can you help generate the SSU logs of your system? Kindly refer to the link below on how to generate the logs:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello BingoOne,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello BingoOne,

I hope you are having a good day.

I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician