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Windows fails to install intel (XTU)

Halfmanhalfskull
Beginner
1,679 Views

Here are my logs. I am running AMD Ryzen pro 5 on a Lenovo Thinkpad X13 with 16 gb of ram. 

 

[5C24:5BDC][2024-02-09T00:40:21]i001: Burn v3.14.0.8227, Windows v10.0 (Build 22631: Service Pack 0), path: C:\Windows\Temp\{B674C747-744F-416A-9145-0457F597F356}\.cr\XTUSetup_7.14.0.15.exe
[5C24:5BDC][2024-02-09T00:40:21]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'
[5C24:5BDC][2024-02-09T00:40:21]i000: Initializing version variable 'BundleVersionNumber' to value '7.14.0.15'
[5C24:5BDC][2024-02-09T00:40:21]i009: Command Line: '"-burn.clean.room=C:\Users\Halfm\Pictures\Saved Pictures\Music **bleep**\XTUSetup_7.14.0.15.exe" -burn.filehandle.attached=724 -burn.filehandle.self=252'
[5C24:5BDC][2024-02-09T00:40:21]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Halfm\Pictures\Saved Pictures\Music **bleep**\XTUSetup_7.14.0.15.exe'
[5C24:5BDC][2024-02-09T00:40:21]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Halfm\Pictures\Saved Pictures\Music **bleep**\'
[5C24:5BDC][2024-02-09T00:40:21]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Halfm\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20240209004021.log'
[5C24:5BDC][2024-02-09T00:40:21]i052: Condition 'VersionNT >= v6.1' evaluates to true.
[5C24:5BDC][2024-02-09T00:40:21]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Extreme Tuning Utility'
[5C24:5BDC][2024-02-09T00:40:21]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation'
[5C24:5574][2024-02-09T00:40:21]i000: Setting version variable 'WixBundleFileVersion' to value '7.14.0.15'
[5C24:5BDC][2024-02-09T00:40:21]i100: Detect begin, 2 packages
[5C24:5BDC][2024-02-09T00:40:21]i000: Product or related product not found: {823C3D41-1C6E-4ECA-9923-1200278AE478}
[5C24:5BDC][2024-02-09T00:40:21]i000: Setting version variable 'MsiAlreadyInstalledVersion' to value '0.0.0.0'
[5C24:5BDC][2024-02-09T00:40:21]i000: Setting string variable 'NETFRAMEWORK45' to value '533320'
[5C24:5BDC][2024-02-09T00:40:21]i000: Setting version variable 'WindowsDllVersion' to value '10.0.22621.3007'
[5C24:5BDC][2024-02-09T00:40:21]i101: Detected package: vcredist_64.exe, state: Absent, cached: None
[5C24:5BDC][2024-02-09T00:40:21]i101: Detected package: Intel_XtuInstaller.msi, state: Absent, cached: None
[5C24:5BDC][2024-02-09T00:40:21]i052: Condition 'BundleVersionNumber > MsiAlreadyInstalledVersion OR BundleVersionNumber = "0.0.0.0" OR NOT WixBundleAction = 5' evaluates to true.
[5C24:5BDC][2024-02-09T00:40:21]i052: Condition 'WixBundleInstalled OR WindowsDllVersion >= "10.0.14393.0" OR NOT WixBundleAction = 5' evaluates to true.
[5C24:5BDC][2024-02-09T00:40:21]i052: Condition 'WixBundleInstalled OR NOT WixBundleAction = 5 OR NETFRAMEWORK45 >= 528040' evaluates to true.
[5C24:5BDC][2024-02-09T00:40:21]i199: Detect complete, result: 0x0
[5C24:5574][2024-02-09T00:40:25]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[5C24:5BDC][2024-02-09T00:40:25]i200: Plan begin, 2 packages, action: Install
[5C24:5BDC][2024-02-09T00:40:25]w321: Skipping dependency registration on package with no dependency providers: vcredist_64.exe
[5C24:5BDC][2024-02-09T00:40:25]i000: Setting string variable 'WixBundleLog_vcredist_64.exe' to value 'C:\Users\Halfm\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20240209004021_000_vcredist_64.exe.log'
[5C24:5BDC][2024-02-09T00:40:25]i000: Setting string variable 'WixBundleRollbackLog_vcredist_64.exe' to value 'C:\Users\Halfm\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20240209004021_000_vcredist_64.exe_rollback.log'
[5C24:5BDC][2024-02-09T00:40:25]i000: Setting string variable 'WixBundleRollbackLog_Intel_XtuInstaller.msi' to value 'C:\Users\Halfm\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20240209004021_001_Intel_XtuInstaller.msi_rollback.log'
[5C24:5BDC][2024-02-09T00:40:25]i000: Setting string variable 'WixBundleLog_Intel_XtuInstaller.msi' to value 'C:\Users\Halfm\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20240209004021_001_Intel_XtuInstaller.msi.log'
[5C24:5BDC][2024-02-09T00:40:25]i201: Planned package: vcredist_64.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
[5C24:5BDC][2024-02-09T00:40:25]i201: Planned package: Intel_XtuInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[5C24:5BDC][2024-02-09T00:40:25]i299: Plan complete, result: 0x0
[5C24:5BDC][2024-02-09T00:40:25]i300: Apply begin
[5C24:5BDC][2024-02-09T00:40:25]i010: Launching elevated engine process.
[5C24:5BDC][2024-02-09T00:40:25]i011: Launched elevated engine process.
[5C24:5BDC][2024-02-09T00:40:25]i012: Connected to elevated engine.
[4F68:5D90][2024-02-09T00:40:25]i358: Pausing automatic updates.
[4F68:5D90][2024-02-09T00:40:25]i359: Paused automatic updates.
[4F68:5D90][2024-02-09T00:40:25]i360: Creating a system restore point.
[4F68:5D90][2024-02-09T00:40:25]w363: Could not create system restore point, error: 0x80070422. Continuing...
[4F68:5D90][2024-02-09T00:40:25]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4b1ea825-5460-4802-bc3d-1236936fd189}, options: 0x7, disable resume: No
[4F68:5D90][2024-02-09T00:40:25]i000: Caching bundle from: 'C:\Windows\Temp\{6DB5CFF8-4715-427C-8A9C-79A87A1EBF75}\.be\XTUUISetup.exe' to: 'C:\ProgramData\Package Cache\{4b1ea825-5460-4802-bc3d-1236936fd189}\XTUUISetup.exe'
[4F68:5D90][2024-02-09T00:40:25]i320: Registering bundle dependency provider: {4b1ea825-5460-4802-bc3d-1236936fd189}, version: 7.14.0.15
[4F68:5D90][2024-02-09T00:40:25]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4b1ea825-5460-4802-bc3d-1236936fd189}, resume: Active, restart initiated: No, disable resume: No
[4F68:4E34][2024-02-09T00:40:26]i305: Verified acquired payload: vcredist_64.exe at path: C:\ProgramData\Package Cache\.unverified\vcredist_64.exe, moving to: C:\ProgramData\Package Cache\AE97F1E35C50A3C1B7B231995AD547828E71FE4C\vcredist_64.exe.
[4F68:4E34][2024-02-09T00:40:26]i305: Verified acquired payload: Intel_XtuInstaller.msi at path: C:\ProgramData\Package Cache\.unverified\Intel_XtuInstaller.msi, moving to: C:\ProgramData\Package Cache\{DE741811-CEDB-4185-BC52-EE7BB62594D1}v7.14.0.15\Intel_XtuInstaller.msi.
[4F68:5D90][2024-02-09T00:40:26]i301: Applying execute package: vcredist_64.exe, action: Install, path: C:\ProgramData\Package Cache\AE97F1E35C50A3C1B7B231995AD547828E71FE4C\vcredist_64.exe, arguments: '"C:\ProgramData\Package Cache\AE97F1E35C50A3C1B7B231995AD547828E71FE4C\vcredist_64.exe" /install /quiet /norestart'
[4F68:5D90][2024-02-09T00:40:27]e000: Error 0x80070666: Process returned error: 0x666
[4F68:5D90][2024-02-09T00:40:27]e000: Error 0x80070666: Failed to execute EXE package.
[5C24:5BDC][2024-02-09T00:40:27]e000: Error 0x80070666: Failed to configure per-machine EXE package.
[5C24:5BDC][2024-02-09T00:40:27]w350: Applied non-vital package: vcredist_64.exe, encountered error: 0x80070666. Continuing...
[4F68:5D90][2024-02-09T00:40:27]i323: Registering package dependency provider: {DE741811-CEDB-4185-BC52-EE7BB62594D1}, version: 7.14.0.15, package: Intel_XtuInstaller.msi
[4F68:5D90][2024-02-09T00:40:27]i301: Applying execute package: Intel_XtuInstaller.msi, action: Install, path: C:\ProgramData\Package Cache\{DE741811-CEDB-4185-BC52-EE7BB62594D1}v7.14.0.15\Intel_XtuInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'
[4F68:5D90][2024-02-09T00:40:53]e000: Error 0x80070643: Failed to install MSI package.
[4F68:5D90][2024-02-09T00:40:53]e000: Error 0x80070643: Failed to execute MSI package.
[5C24:5BDC][2024-02-09T00:40:53]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[5C24:5BDC][2024-02-09T00:40:53]i319: Applied execute package: Intel_XtuInstaller.msi, result: 0x80070643, restart: None
[5C24:5BDC][2024-02-09T00:40:53]e000: Error 0x80070643: Failed to execute MSI package.
[4F68:5D90][2024-02-09T00:40:53]i318: Skipped rollback of package: Intel_XtuInstaller.msi, action: Uninstall, already: Absent
[5C24:5BDC][2024-02-09T00:40:53]i319: Applied rollback package: Intel_XtuInstaller.msi, result: 0x0, restart: None
[4F68:5D90][2024-02-09T00:40:53]i329: Removed package dependency provider: {DE741811-CEDB-4185-BC52-EE7BB62594D1}, package: Intel_XtuInstaller.msi
[4F68:5D90][2024-02-09T00:40:53]i351: Removing cached package: Intel_XtuInstaller.msi, from path: C:\ProgramData\Package Cache\{DE741811-CEDB-4185-BC52-EE7BB62594D1}v7.14.0.15\
[4F68:5D90][2024-02-09T00:40:53]i301: Applying rollback package: vcredist_64.exe, action: Uninstall, path: C:\ProgramData\Package Cache\AE97F1E35C50A3C1B7B231995AD547828E71FE4C\vcredist_64.exe, arguments: '"C:\ProgramData\Package Cache\AE97F1E35C50A3C1B7B231995AD547828E71FE4C\vcredist_64.exe" /uninstall /quiet /norestart'
[5C24:5BDC][2024-02-09T00:40:54]i319: Applied rollback package: vcredist_64.exe, result: 0x0, restart: None
[4F68:5D90][2024-02-09T00:40:54]i351: Removing cached package: vcredist_64.exe, from path: C:\ProgramData\Package Cache\AE97F1E35C50A3C1B7B231995AD547828E71FE4C\
[4F68:5D90][2024-02-09T00:40:54]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4b1ea825-5460-4802-bc3d-1236936fd189}, resume: None, restart: None, disable resume: No
[4F68:5D90][2024-02-09T00:40:54]i330: Removed bundle dependency provider: {4b1ea825-5460-4802-bc3d-1236936fd189}
[4F68:5D90][2024-02-09T00:40:54]i352: Removing cached bundle: {4b1ea825-5460-4802-bc3d-1236936fd189}, from path: C:\ProgramData\Package Cache\{4b1ea825-5460-4802-bc3d-1236936fd189}\
[4F68:5D90][2024-02-09T00:40:54]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4b1ea825-5460-4802-bc3d-1236936fd189}, resume: None, restart initiated: No, disable resume: No
[5C24:5BDC][2024-02-09T00:40:54]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

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Senkuchan
Valued Contributor II
1,623 Views
Intel xtu does not work with AMD processor and that may be why you have trouble installing it. You can find more information in these links and read them:

https://www.intel.com/content/www/us/en/support/articles/000006636/processors/processor-utilities-and-programs.html

https://downloadmirror.intel.com/29183/XTU-7.14.0.15-ReleaseNotes.pdf

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Senkuchan
Valued Contributor II
1,624 Views
Intel xtu does not work with AMD processor and that may be why you have trouble installing it. You can find more information in these links and read them:

https://www.intel.com/content/www/us/en/support/articles/000006636/processors/processor-utilities-and-programs.html

https://downloadmirror.intel.com/29183/XTU-7.14.0.15-ReleaseNotes.pdf
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