Processors
Intel® Processors, Tools, and Utilities
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XTU安装失败

锁的范德萨
Beginner
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[0B84:09D0][2019-06-08T16:33:48]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17763: Service Pack 0), path: C:\Users\ADMINI~1\AppData\Local\Temp\{566F697C-6734-4BF8-80A6-FA749DFEEC9B}\.cr\XTUSetup.exe

[0B84:09D0][2019-06-08T16:33:48]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'

[0B84:09D0][2019-06-08T16:33:48]i000: Initializing version variable 'BundleVersionNumber' to value '6.5.1.321'

[0B84:09D0][2019-06-08T16:33:48]i009: Command Line: '-burn.clean.room=E:\XTUSetup.exe -burn.filehandle.attached=644 -burn.filehandle.self=640'

[0B84:09D0][2019-06-08T16:33:48]i000: Setting string variable 'WixBundleOriginalSource' to value 'E:\XTUSetup.exe'

[0B84:09D0][2019-06-08T16:33:48]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'E:\'

[0B84:09D0][2019-06-08T16:33:48]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20190608163348.log'

[0B84:09D0][2019-06-08T16:33:48]i052: Condition 'VersionNT >= v6.1' evaluates to true.

[0B84:09D0][2019-06-08T16:33:49]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Extreme Tuning Utility'

[0B84:09D0][2019-06-08T16:33:49]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation'

[0B84:2BA8][2019-06-08T16:33:49]i000: Setting version variable 'WixBundleFileVersion' to value '6.5.1.321'

[0B84:09D0][2019-06-08T16:33:49]i100: Detect begin, 1 packages

[0B84:09D0][2019-06-08T16:33:49]i000: Product or related product not found: {823C3D41-1C6E-4ECA-9923-1200278AE478}

[0B84:09D0][2019-06-08T16:33:49]i000: Setting version variable 'MsiAlreadyInstalledVersion' to value '0.0.0.0'

[0B84:09D0][2019-06-08T16:33:49]i000: Setting string variable 'NETFRAMEWORK45' to value '461814'

[0B84:09D0][2019-06-08T16:33:49]i000: Setting version variable 'WindowsDllVersion' to value '10.0.17763.1'

[0B84:09D0][2019-06-08T16:33:49]i101: Detected package: Intel_XtuInstaller.msi, state: Absent, cached: None

[0B84:09D0][2019-06-08T16:33:49]i052: Condition 'BundleVersionNumber > MsiAlreadyInstalledVersion OR BundleVersionNumber = "0.0.0.0" OR NOT WixBundleAction = 5' evaluates to true.

[0B84:09D0][2019-06-08T16:33:49]i052: Condition 'WixBundleInstalled OR VersionNT64 = "6.1.0.0" OR WindowsDllVersion >= "10.0.14393.0" OR NOT WixBundleAction = 5' evaluates to true.

[0B84:09D0][2019-06-08T16:33:49]i052: Condition 'WixBundleInstalled OR NOT WixBundleAction = 5 OR NETFRAMEWORK45 >= 394802' evaluates to true.

[0B84:09D0][2019-06-08T16:33:49]i199: Detect complete, result: 0x0

[0B84:2BA8][2019-06-08T16:33:50]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

[0B84:09D0][2019-06-08T16:33:50]i200: Plan begin, 1 packages, action: Install

[0B84:09D0][2019-06-08T16:33:50]i000: Setting string variable 'WixBundleRollbackLog_Intel_XtuInstaller.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20190608163348_000_Intel_XtuInstaller.msi_rollback.log'

[0B84:09D0][2019-06-08T16:33:50]i000: Setting string variable 'WixBundleLog_Intel_XtuInstaller.msi' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20190608163348_000_Intel_XtuInstaller.msi.log'

[0B84:09D0][2019-06-08T16:33:50]i201: Planned package: Intel_XtuInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[0B84:09D0][2019-06-08T16:33:50]i299: Plan complete, result: 0x0

[0B84:09D0][2019-06-08T16:33:50]i300: Apply begin

[0B84:09D0][2019-06-08T16:33:50]i010: Launching elevated engine process.

[0B84:09D0][2019-06-08T16:33:51]i011: Launched elevated engine process.

[0B84:09D0][2019-06-08T16:33:51]i012: Connected to elevated engine.

[09C0:23C0][2019-06-08T16:33:51]i358: Pausing automatic updates.

[09C0:23C0][2019-06-08T16:33:51]i359: Paused automatic updates.

[09C0:23C0][2019-06-08T16:33:51]i360: Creating a system restore point.

[09C0:23C0][2019-06-08T16:33:51]w363: Could not create system restore point, error: 0x80070422. Continuing...

[09C0:23C0][2019-06-08T16:33:51]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{92b09894-9d66-465d-97a0-5bcabf264301}, options: 0x7, disable resume: No

[09C0:23C0][2019-06-08T16:33:51]i000: Caching bundle from: 'C:\Users\ADMINI~1\AppData\Local\Temp\{ED0B0814-3B54-4DE7-9970-50ED182D88A3}\.be\XTUUISetup.exe' to: 'C:\ProgramData\Package Cache\{92b09894-9d66-465d-97a0-5bcabf264301}\XTUUISetup.exe'

[09C0:23C0][2019-06-08T16:33:51]i320: Registering bundle dependency provider: {92b09894-9d66-465d-97a0-5bcabf264301}, version: 6.5.1.321

[09C0:23C0][2019-06-08T16:33:51]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{92b09894-9d66-465d-97a0-5bcabf264301}, resume: Active, restart initiated: No, disable resume: No

[09C0:1214][2019-06-08T16:33:52]i305: Verified acquired payload: Intel_XtuInstaller.msi at path: C:\ProgramData\Package Cache\.unverified\Intel_XtuInstaller.msi, moving to: C:\ProgramData\Package Cache\{EC7279C8-6C18-4389-8C21-37884A58C114}v6.5.1.321\Intel_XtuInstaller.msi.

[09C0:23C0][2019-06-08T16:33:52]i323: Registering package dependency provider: {EC7279C8-6C18-4389-8C21-37884A58C114}, version: 6.5.1.321, package: Intel_XtuInstaller.msi

[09C0:23C0][2019-06-08T16:33:52]i301: Applying execute package: Intel_XtuInstaller.msi, action: Install, path: C:\ProgramData\Package Cache\{EC7279C8-6C18-4389-8C21-37884A58C114}v6.5.1.321\Intel_XtuInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'

[09C0:23C0][2019-06-08T16:33:56]e000: Error 0x80070643: Failed to install MSI package.

[09C0:23C0][2019-06-08T16:33:56]e000: Error 0x80070643: Failed to execute MSI package.

[0B84:09D0][2019-06-08T16:33:56]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[0B84:09D0][2019-06-08T16:33:56]i319: Applied execute package: Intel_XtuInstaller.msi, result: 0x80070643, restart: None

[0B84:09D0][2019-06-08T16:33:56]e000: Error 0x80070643: Failed to execute MSI package.

[09C0:23C0][2019-06-08T16:33:56]i318: Skipped rollback of package: Intel_XtuInstaller.msi, action: Uninstall, already: Absent

[0B84:09D0][2019-06-08T16:33:56]i319: Applied rollback package: Intel_XtuInstaller.msi, result: 0x0, restart: None

[09C0:23C0][2019-06-08T16:33:56]i329: Removed package dependency provider: {EC7279C8-6C18-4389-8C21-37884A58C114}, package: Intel_XtuInstaller.msi

[09C0:23C0][2019-06-08T16:33:56]i351: Removing cached package: Intel_XtuInstaller.msi, from path: C:\ProgramData\Package Cache\{EC7279C8-6C18-4389-8C21-37884A58C114}v6.5.1.321\

[09C0:23C0][2019-06-08T16:33:56]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{92b09894-9d66-465d-97a0-5bcabf264301}, resume: None, restart: None, disable resume: No

[09C0:23C0][2019-06-08T16:33:56]i330: Removed bundle dependency provider: {92b09894-9d66-465d-97a0-5bcabf264301}

[09C0:23C0][2019-06-08T16:33:56]i352: Removing cached bundle: {92b09894-9d66-465d-97a0-5bcabf264301}, from path: C:\ProgramData\Package Cache\{92b09894-9d66-465d-97a0-5bcabf264301}\

[09C0:23C0][2019-06-08T16:33:56]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{92b09894-9d66-465d-97a0-5bcabf264301}, resume: None, restart initiated: No, disable resume: No

[0B84:09D0][2019-06-08T16:33:56]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

 

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Wanner_G_Intel
Moderator
10,515 Views

Hello 锁的范德萨, 

 

Thank you for posting on this Intel Community.

 

To better assist you, please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread.

 

1. Download the Intel® System Support Utility and save the application in your computer.

2. Open the application and click "Scan" to see system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".

3. To save your scan, click Next and click Save.

 

Also, please attach a picture of the Intel® XTU user interface when the test fails.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

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Wanner_G_Intel
Moderator
10,515 Views

Hello 锁的范德萨, 

 

If you need further assistance, please let us know. 

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

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Wanner_G_Intel
Moderator
10,515 Views

Hello 锁的范德萨, 

 

If you need further assistance, please contact us back.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

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