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XTU 6.5.2.40 floods device manager with yellow bangs

Stefan3D
Honored Contributor II
2,975 Views

This did not happen with previous versions.

8 entries for 8 logical cores ???

Microsoft advisory for code 37 did not solve it.

XTU application itself works fine though.

SSU report attached...

 

Stefan072-20200702-181732.jpg

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Sebastian_M_Intel
Moderator
2,959 Views

Hello Stefan3D, 

 

Thank you for posting on the Intel® communities.   

 

Please keep in mind that your Intel® Core™ i7-7700HQ Processor is not compatible with the Intel® Extreme Tuning Utility (Intel® XTU). Find the list of the supported Intel® Processors in the download page for the Intel® Extreme Tuning Utility. scroll down in the download page and look for This download is valid for the product(s) listed below. 

 

Also, the reports and outcomes of the Intel® XTU might not be accurate for your processor. 

 

Regards, 

 

Sebastian M. 

Intel Customer Support Technician. 


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Sebastian_M_Intel
Moderator
2,947 Views

Hello Stefan3D,  

 

Were you able to check the previous post and see the information provided? Please let me know if you need more assistance.   

 

Regards,  

  

Sebastian M.   

Intel Customer Support Technician.   


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Sebastian_M_Intel
Moderator
2,913 Views

Hello Stefan3D,  

  

We have not heard back from you, so we will close this inquiry. If you need further assistance, please feel free to post a new question.   

  

Regards,  

  

Sebastian M.   

Intel Customer Support Technician.   


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