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XTU Turbo boost power max not changing

Gatrap
Beginner
735 Views

I have an omen 17 with an i7-13700hx, i installed xtu correctly, but it wont let me change the turbo boost power max setting. I hit apply, and it changes back to 100W even though the system default should be 130.

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Jose_Intel
Employee
693 Views

Hello @Gatrap

 

Thank you for posting on the Intel️® communities.   

 

In order to have more information about your system, please download, install and run Intel® System Support Utility for Windows. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

 

Also, you can share some screenshots of the XTU to see the settings.

Best regards,

Jose B.

Intel Customer Support Technician


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Gatrap
Beginner
686 Views

These are the stuff you asked for.

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Jose_Intel
Employee
665 Views

Hello Gatrap

 

Thank you for the information.

 

We will check that internally, as soon as we have any update we will post it here.

Best regards,

Jose B.

Intel Customer Support Technician


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Jose_Intel
Employee
636 Views

Hello Gatrap

 

Thank you for patiently waiting.

 

Did that option work before?

 

Please make sure there are no pending Windows updates. (Start > Settings > Windows Update).

 

Also, follow this: How to Uninstall the Intel® Extreme Tuning Utility (Intel® XTU)

 

And finally, download and install the latest version of Intel® Extreme Tuning Utility (Intel® XTU)

Best regards,

Jose B.

Intel Customer Support Technician


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Jose_Intel
Employee
592 Views

Hello Gatrap

 

We hope you are doing fine. 

 

Were you able to update Windows and reinstall Intel® Extreme Tuning Utility (Intel® XTU)? 

Let us know if you still need assistance. 

 

Best regards,  

Jose B.   

Intel Customer Support Technician 


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Jose_Intel
Employee
584 Views

Hello Gatrap

 

We hope you are having a nice day. 

  

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards. 

Jose B.  

Intel Customer Support Technician. 


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