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DPiet4
Beginner
126 Views

XTU issue after rollback from windows 2004 to 1909

On Windows 1909 XTU 6.5.2.38 was installed and after upgrade to Windows 2004 XTU was updated to 6.5.2.40. Having issues with Windows 2004 I had to rollback to 1909. But now in 1909 it is not possible to update from 6.5.2.38 to 6.5.2.40 because the XTU Installer from 6.5.2.38 was deleted.

 

As the installer can not be found, the installation for 6.5.2.40 can not be performed. The MSI Installer from 6.5.2.38 was deleted in Windows 2004 and after the rollback to 1909 the installer is not more available.

 

Anmerkung 2020-06-09 224704.jpg

What can I do?

Log File from the installation of 6.5.2.40.

 

[4E50:469C][2020-06-09T22:47:20]i001: Burn v3.11.1.2318, Windows v10.0 (Build 18363: Service Pack 0), path: C:\Users\damia\AppData\Local\Temp\{A27F24A6-8EBC-4366-B74E-DF9A15BF524F}\.cr\XTUSetup.exe

[4E50:469C][2020-06-09T22:47:20]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'

[4E50:469C][2020-06-09T22:47:20]i000: Initializing version variable 'BundleVersionNumber' to value '6.5.2.40'

[4E50:469C][2020-06-09T22:47:20]i009: Command Line: '-burn.clean.room=C:\Users\damia\Downloads\XTUSetup.exe -burn.filehandle.attached=640 -burn.filehandle.self=648'

[4E50:469C][2020-06-09T22:47:20]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\damia\Downloads\XTUSetup.exe'

[4E50:469C][2020-06-09T22:47:20]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\damia\Downloads\'

[4E50:469C][2020-06-09T22:47:20]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\damia\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20200609224720.log'

[4E50:469C][2020-06-09T22:47:20]i052: Condition 'VersionNT >= v6.1' evaluates to true.

[4E50:469C][2020-06-09T22:47:20]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Extreme Tuning Utility'

[4E50:469C][2020-06-09T22:47:20]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation'

[4E50:0644][2020-06-09T22:47:20]i000: Setting version variable 'WixBundleFileVersion' to value '6.5.2.40'

[4E50:469C][2020-06-09T22:47:20]i100: Detect begin, 1 packages

[4E50:469C][2020-06-09T22:47:20]i000: Setting version variable 'MsiAlreadyInstalledVersion' to value '6.5.2.38'

[4E50:469C][2020-06-09T22:47:20]i000: Setting string variable 'NETFRAMEWORK45' to value '528040'

[4E50:469C][2020-06-09T22:47:20]i000: Setting version variable 'WindowsDllVersion' to value '10.0.18362.752'

[4E50:469C][2020-06-09T22:47:20]i103: Detected related package: {58194F09-F03B-4DB2-8F80-225A570D6450}, scope: PerMachine, version: 6.5.2.38, language: 0 operation: MajorUpgrade

[4E50:469C][2020-06-09T22:47:20]i101: Detected package: Intel_XtuInstaller.msi, state: Absent, cached: Complete

[4E50:469C][2020-06-09T22:47:20]i052: Condition 'BundleVersionNumber > MsiAlreadyInstalledVersion OR BundleVersionNumber = "0.0.0.0" OR NOT WixBundleAction = 5' evaluates to true.

[4E50:469C][2020-06-09T22:47:20]i052: Condition 'WixBundleInstalled OR VersionNT64 = "6.1.0.0" OR WindowsDllVersion >= "10.0.14393.0" OR NOT WixBundleAction = 5' evaluates to true.

[4E50:469C][2020-06-09T22:47:20]i052: Condition 'WixBundleInstalled OR NOT WixBundleAction = 5 OR NETFRAMEWORK45 >= 394802' evaluates to true.

[4E50:469C][2020-06-09T22:47:20]i199: Detect complete, result: 0x0

[4E50:0644][2020-06-09T22:47:22]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

[4E50:469C][2020-06-09T22:47:22]i200: Plan begin, 1 packages, action: Install

[4E50:469C][2020-06-09T22:47:22]i000: Setting string variable 'WixBundleRollbackLog_Intel_XtuInstaller.msi' to value 'C:\Users\damia\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20200609224720_000_Intel_XtuInstal...

[4E50:469C][2020-06-09T22:47:22]i000: Setting string variable 'WixBundleLog_Intel_XtuInstaller.msi' to value 'C:\Users\damia\AppData\Local\Temp\Intel(R)_Extreme_Tuning_Utility_20200609224720_000_Intel_XtuInstal...

[4E50:469C][2020-06-09T22:47:22]i201: Planned package: Intel_XtuInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register

[4E50:469C][2020-06-09T22:47:22]i299: Plan complete, result: 0x0

[4E50:469C][2020-06-09T22:47:22]i300: Apply begin

[4E50:469C][2020-06-09T22:47:22]i010: Launching elevated engine process.

[4E50:469C][2020-06-09T22:47:25]i011: Launched elevated engine process.

[4E50:469C][2020-06-09T22:47:25]i012: Connected to elevated engine.

[447C:1540][2020-06-09T22:47:25]i358: Pausing automatic updates.

[447C:1540][2020-06-09T22:47:25]i359: Paused automatic updates.

[447C:1540][2020-06-09T22:47:25]i360: Creating a system restore point.

[447C:1540][2020-06-09T22:47:25]i361: Created a system restore point.

[447C:1540][2020-06-09T22:47:25]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{de963bf0-619d-461f-b689-7f4079c4ac42}, options: 0x7, disable resume: No

[447C:1540][2020-06-09T22:47:25]i000: Caching bundle from: 'C:\Users\damia\AppData\Local\Temp\{BE586193-2154-4E29-8D41-D977329AF6B2}\.be\XTUUISetup.exe' to: 'C:\ProgramData\Package Cache\{de963bf0-619d-461f-b689-7f4079c4ac42}\XTUUISetup.exe'

[447C:1540][2020-06-09T22:47:25]i320: Registering bundle dependency provider: {de963bf0-619d-461f-b689-7f4079c4ac42}, version: 6.5.2.40

[447C:1540][2020-06-09T22:47:25]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{de963bf0-619d-461f-b689-7f4079c4ac42}, resume: Active, restart initiated: No, disable resume: No

[447C:1CB8][2020-06-09T22:47:26]i304: Verified existing payload: Intel_XtuInstaller.msi at path: C:\ProgramData\Package Cache\{2523CCCE-D2FA-47F7-B4DF-54C122222E6A}v6.5.2.40\Intel_XtuInstaller.msi.

[447C:1540][2020-06-09T22:47:26]i323: Registering package dependency provider: {2523CCCE-D2FA-47F7-B4DF-54C122222E6A}, version: 6.5.2.40, package: Intel_XtuInstaller.msi

[447C:1540][2020-06-09T22:47:26]i301: Applying execute package: Intel_XtuInstaller.msi, action: Install, path: C:\ProgramData\Package Cache\{2523CCCE-D2FA-47F7-B4DF-54C122222E6A}v6.5.2.40\Intel_XtuInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'

[447C:1540][2020-06-09T22:47:31]e000: Error 0x80070643: Failed to install MSI package.

[447C:1540][2020-06-09T22:47:31]e000: Error 0x80070643: Failed to execute MSI package.

[4E50:469C][2020-06-09T22:47:31]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[4E50:469C][2020-06-09T22:47:31]i319: Applied execute package: Intel_XtuInstaller.msi, result: 0x80070643, restart: None

[4E50:469C][2020-06-09T22:47:31]e000: Error 0x80070643: Failed to execute MSI package.

[447C:1540][2020-06-09T22:47:31]i318: Skipped rollback of package: Intel_XtuInstaller.msi, action: Uninstall, already: Absent

[4E50:469C][2020-06-09T22:47:31]i319: Applied rollback package: Intel_XtuInstaller.msi, result: 0x0, restart: None

[447C:1540][2020-06-09T22:47:31]i329: Removed package dependency provider: {2523CCCE-D2FA-47F7-B4DF-54C122222E6A}, package: Intel_XtuInstaller.msi

[447C:1540][2020-06-09T22:47:31]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{de963bf0-619d-461f-b689-7f4079c4ac42}, resume: None, restart: None, disable resume: No

[447C:1540][2020-06-09T22:47:31]i330: Removed bundle dependency provider: {de963bf0-619d-461f-b689-7f4079c4ac42}

[447C:1540][2020-06-09T22:47:31]i352: Removing cached bundle: {de963bf0-619d-461f-b689-7f4079c4ac42}, from path: C:\ProgramData\Package Cache\{de963bf0-619d-461f-b689-7f4079c4ac42}\

[447C:1540][2020-06-09T22:47:31]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{de963bf0-619d-461f-b689-7f4079c4ac42}, resume: None, restart initiated: No, disable resume: No

[4E50:469C][2020-06-09T22:47:31]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

 

0 Kudos
2 Replies
AlHill
Super User
98 Views

Not only that, but you have an H processor, which is not supported by XTU. Only X and K processors are supported.

The number of issues with XTU and non-supported processors is rising daily.

 

Doc

 

DPiet4
Beginner
98 Views

Fixed it with the following program, it took me hours to find this via google.

 

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-instal...

 

Installer was repaired, 6.5.2.38 was uninstalled and automatically now I am running the version 6.5.2.40.

 

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