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XTU's Monitors are not displaying any data

pherNex
Beginner
397 Views

Hello,

I have been trying to overclock my CPU using XTU. However none of the monitors or sensors are displaying any data for me. All the values are at 0 and the graph is not displaying any data either. (See screenshots below)

HWMonitor and CPU-Z can display all of my CPU Stats perfectly.

I have attempted a full uninstall multiple times, different versions of XTU and my processor is supported by XTU (i7 7700K).

Following screenshots are of XTU, CPU-z and HWMonitor.

Thanks in Advance.

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3 Replies
DeividA_Intel
Moderator
374 Views

Hello pherNex,  

  


Thank you for posting on the Intel® communities.   

  


Bear in mind that Intel does not advise nor provide support for overclocking, if you would like to overclock your CPU I recommend you to check with the laptop or motherboard (if desktop computer) to get instructions and recommendations.

 

However, in order to better assist you, please provide the following:  


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  

2. Provide th elogs ofr the Intel® Extreme Tuning Utility (Intel® XTU):

  • Dico C> tab view> hidden item check>program data> intel> Intel XTU> ctrl C> paste on the deskstop>right click on the file>send to> compressed zip>send 



Best regards, 

Deivid A.  

Intel Customer Support Technician 


DeividA_Intel
Moderator
362 Views

Hello pherNex, 


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  

Regards,  

Deivid A.  

Intel Customer Support Technician  


DeividA_Intel
Moderator
334 Views

Hello pherNex,  



We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  



Regards,  

Deivid A.  

Intel Customer Support Technician  


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