XTU shows Thermal Throttling but it's false

[Codrut]

As seen in the screenshot, my PC is idle and there isn't any throttling.

CPU is Core 9 Ultra 285k, motherboard is Asus ProArt Z890 WiFi, Windows 11 24H2 and XTU is 10.0.1.31

[DhannielM_Intel]

Hi Codrut,

Thank you for sharing this in the community. Before proceeding with a detailed investigation, I have a few questions I'd like to ask. Please answer the following:

1. Have you made any changes in the BIOS or XTU?
2. Have you tried loading the default settings in the BIOS?
3. Do you recall when the issue first occurred? Was it after a BIOS update?
4. Have you tried changing the thermal paste?
5. Have you attempted to overclock your processor, either in the BIOS or through an application? If so, could you provide the name of the application? Please note that overclocking, including adjusting voltage/frequency beyond the processor's supported specifications, may void the warranty.

Additionally, could you perform a 30-minute stress test using XTU and press the "File Logging" button to record the data values during the test? After completing the test, please send the log file to this thread. You can locate the file by clicking the folder icon next to the "File Logging" button.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[Codrut]

I have uninstalled and then installed again the latest XTU and I cannot reproduce anymore. Seems like it was a transient bug.

To answer your questions: I am not overclocking and I'm using the Intel Default settings in BIOS, I have a water cooler and have good temperatures. I my opinion it was a software issue.

You may close this issue.

[DhannielM_Intel]

Hi Codrut,

I see, I'm pleased to hear that reinstalling the XTU resolved the issue. Based on your confirmation, I will now close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician