Hi to everyone,
I have an Z590 - Asus Rog Maximus XIII Hero mobo and Windows 10 Pro Version 21H1 installed.
When I try to update the Intel chipset drivers to Version: 10.1.18716.8265 (Latest) Date: 3/31/2021, Windows 10 crashes with a BSOD green page screen.
Someone else has the same issue ?
How I can fix it ?
Thanks in advance.
So here are my suggestions,
- If the version of Windows 10 is not 21H1, 20H2, 20H1 or 19H2, then you need to update your version of Windows 10 before anything else. Go to the Settings | Updates & Security | Windows Update page, click on Check for Updates and look at the optional components that are identified. This should identify the package(s) necessary to upgrade.
- As Al has advised, you want to install the version of the Chipset Device Software (aka INF Update) package that is provided by your motherboard/system vendor. *HOW* you install it should be different, however. Use the following procedure:
- Extract the contents of the ZIP file to a temporary folder.
- NOTE: If it comes as an .EXE, you should still be able to extract the folder tree if you have a good ZIP tool (7-ZIP, WinZIP, WinRAR, etc. -- but not the wimpy service built into Windows 10).
- Open a Command Prompt or PowerShell window and make the temporary folder the current folder.
- Execute command ".\SetupChipset.exe /overall".
- Reboot system.
- Delete temporary folder and all content.
- While I also agree with Al that you will not need to (especially after following the process I just detailed), if you really must, you can also use the same procedure to install the more-recent version that is on the Intel site -- but, you must ensure that the version you choose actually says that it is for your motherboard's/system's chipset. If it fails to install, I would take this as an indication that you need to reinstall Windows 10.
Hope this helps,