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downgrade USB driver

tajtaja
Beginner
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Dear Sirs,
Not long ago I purchased a device for making music. It uses a USB port for transferring files to the computer. On my portable computer, "HP Probook 450 G8" there is a USB driver "Intel (R) USB 3.10 eXtensible Host Controller - 1.20 (Microsoft)" and the transfer of files doesn't work as it should. I tried transfer of files on another computer that has the driver "Intel (R) USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)" and everything works as it should.
I tried to downgrade the driver "Intel (R) USB 3.10 eXtensible Host Controller - 1.20 (Microsoft)" to "Intel (R) USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)" without success, which is why I am asking for instructions how to accomplish a downgrade.
I would appreciate your reply at your earliest convenience.
Best regards
Mitja

about my portable:

HP Probook 450 G8 Notebook PC
Device name DESKTOP-D6R3URB
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 16.0 GB (15.7 GB usable)
Device ID E75DC75D-6419-429C-BC96-A5F69461A5E2
Product ID 00330-53859-07576-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

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Jocelyn_Intel
Employee
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Hello, @tajtaja  

 

Thank you for posting on the Intel® communities.  

 

I am sorry to hear what is happening with your laptop. 

 

Please be aware that we only develop and provide USB drivers for products designed by Intel, such as the Intel® NUCs

 

You need to contact your Laptop's Manufacturer for further assistance as the USB drivers for your laptop are provided by them. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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