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11832 Discussions

ferramenta de diagnostico de processador


Boa tarde, meu Desktop trava ao executar a ferramenta de diagnóstico de processador

i5 9400F 2.9GHz

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Fust, Thank you for posting in the Intel® Communities Support.

Just to let you know, we only provide support in English language and currently, we are using a translation tool.

In reference to this scenario, please make sure that you are using the latest version of the Intel® Processor Diagnostics Tool, you can download it from the link below:

If the computer still crashes while running that version, then please get in contact either with the place of purchase to check their warranty options or directly with your local Intel® Support department so they can further assist you with the warranty process:

Chat support:

For phone support, depending on your location, you will see the contact information on the links below:

EMEA contact information:

APAC contact information:

LAR contact information:

North America: Phone Number 1-916-377-7000, Monday – Friday 7:00 AM to 5:00 PM (Pacific Time).

Any questions, please let me know.


Albert R.

Intel Customer Support Technician