Hello, i have an intel core i5-8400 desktop processor (8th generation) installed on an asus motherboard Prime B360M-A. My operating system is windows 10 pro 64bit. I installed all drivers that came with the motherboard CD but cannot get drivers for graphics. I downloaded "Intel_Graphics_Accelerator_Driver_WIN10-64_V2320164944_0326" for driver but when i install it i get message " Error: This installation package is not supported by this processor type".
When i go to advanced display settings i only get 2 options:
- 1024 * 768
- 800 * 600
Can anyone help me out?
This is the graphics driver for your processor:
https://downloadcenter.intel.com/download/27894/Intel-Graphics-Driver-for-Windows-10?product=126687 Download Intel® Graphics Driver for Windows® 10
However, you should really be using the driver from asus. https://www.asus.com/us/Motherboards/PRIME-B360M-A/HelpDesk_Download/ PRIME B360M-A Driver & Tools | Motherboards | ASUS USA
Download the zip installation package.
Unplug from the net.
In device manager, keep removing display drivers until none exist.
Install the driver you downloaded
You may want to watch this first: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html Manually Install an Intel® Graphics Driver in Windows® 10 and...
Download and run this utility, and attach the results.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*
Then, one of the intel support engineers will be able to assist you.
Do you have another graphics card installed in this system? Normally, if another card is present, the on-chip graphics engine will be disabled automatically - and this is the error message you will see if you attempt to install the driver package.
Hope this helps,