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LBala
Beginner
3,745 Views

graphics driver for i5-8400 processor

Hello, i have an intel core i5-8400 desktop processor (8th generation) installed on an asus motherboard Prime B360M-A. My operating system is windows 10 pro 64bit. I installed all drivers that came with the motherboard CD but cannot get drivers for graphics. I downloaded "Intel_Graphics_Accelerator_Driver_WIN10-64_V2320164944_0326" for driver but when i install it i get message " Error: This installation package is not supported by this processor type".

When i go to advanced display settings i only get 2 options:

- 1024 * 768

- 800 * 600

Can anyone help me out?

Thanks.

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6 Replies
AlHill
Super User
696 Views

This is the graphics driver for your processor:

https://downloadcenter.intel.com/download/27894/Intel-Graphics-Driver-for-Windows-10?product=126687 Download Intel® Graphics Driver for Windows® 10

However, you should really be using the driver from asus. https://www.asus.com/us/Motherboards/PRIME-B360M-A/HelpDesk_Download/ PRIME B360M-A Driver & Tools | Motherboards | ASUS USA

Doc

LBala
Beginner
696 Views

Tried your driver...it says " Error: This installation package is not supported by this processor type". I tried asus driver also, same error...any ideas???

AlHill
Super User
696 Views

Download the zip installation package.

Unplug from the net.

In device manager, keep removing display drivers until none exist.

Install the driver you downloaded

You may want to watch this first: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html Manually Install an Intel® Graphics Driver in Windows® 10 and...

Doc

LBala
Beginner
696 Views

Did as said same error...should i try driver pack solution?

AlHill
Super User
696 Views

Download and run this utility, and attach the results.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*

Then, one of the intel support engineers will be able to assist you.

Doc

n_scott_pearson
Super User Retired Employee
696 Views

Do you have another graphics card installed in this system? Normally, if another card is present, the on-chip graphics engine will be disabled automatically - and this is the error message you will see if you attempt to install the driver package.

Hope this helps,

...S

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