i Cant Play Ragnarok GGT Driver 31.0.101.5593 Pls Help Me

[Koonpond]

i Cant Play Ragnarok GGT Driver 31.0.101.5593 Pls Help Me

I cant Play ragnarok notebook intel 12th this game setup cant select gpu but this game use intel but intel not suport RoGGT 

pls fix for ragnarok people pls from thailand 

[AlfredoS_Intel]

Hi Koonpond,

Thank you for posting in Intel Communities.

Our goal for our graphics chips is for customers to able to use it for the games that they play often. I will do my best to assist you.

Please allow me to ask the following information:

1. Was the game working before with a previous graphics driver like version .5592?

 2. It would really help us if we can get more information about your system. Please download and run our Intel® System Support Utility from this page. To run it, please press "Scan". After the scan is finished, click next and there will be a save button, giving you an option to save the logs to a text file, please do so and attach the file on your reply. You can refer to How to get the Intel® System Support Utility Logs on Windows* for instructions.

3. Do you get an error message when you open the game up or does the game crash after some time playing it? If you get an error message, kindly provide a screenshot of it.

4. Is there an event in the game that triggers the error? Where does the error happen?

5. Can you provide us a link on where we can download the game?

Best Regards,

Alfred S

Intel® Customer Support Technician 

[AlfredoS_Intel]

Hi Koonpond,

I wanted to check if you had the chance to read the questions that we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Koonpond, 

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. 

We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel Customer Support Technician