i3-4010U CPU

[rrado]

Hi guys,

i have Lenovo C470 all in One Model 10170., i3-4010U CPU

I try to upgrade my memory to 16GB. with single model chip / www.crucial.com/usa/en/ct204864bf160b

my old original modul is 8gb Samsung www.samsung.com/semiconductor/dram/module/M471B1G73QH0-YK0/

after installing 16GB module the windows cannot load and restarts repeatedly.

in bios module is recognized as 16gb.

my Motherbord have only ONE Slot for ram modul.

My question is: do my CPU 4010U support 16GB single module. and is it possible to make this 16g chip to work fo my sistem.?

Thank you very much for your assistance

[AlHill]

You are asking the wrong question. Your processor supports up to 16gb memory.

https://ark.intel.com/content/www/us/en/ark/products/75107/intel-core-i3-4010u-processor-3m-cache-1-70-ghz.html

What you should be doing is asking Lenovo about what the slots on their board can handle.

Doc

[rrado]

i was read that only processors above 5 generation intel can support 16GB. single module memory.

because of this i asking here for confirmation, the main point is single modul on one slot.

www.techrepublic.com/article/16-gb-so-dimm-ram-modules-everything-you-need-to-know/

[AlHill]

Contact lenovo.

Doc