i3 processor NEED HELP, VERY IMPORTANT!

[idata]

hey guys , well ive got an intel i3 mobile processor , these have included a graphiccard but if i try to INSTALL the driver , it wont work!

here a video i've uploaded to youtube~

http://www.youtube.com/watch?v=ntKhYNpwsHY http://www.youtube.com/watch?v=ntKhYNpwsHY (watch in HD please.)

"so guys... i just dont know what to do^^ the i3 mobile + desktop processors from intel got an intel hd graphiccard build in , im an owner of an i3 mobile

processor , but i cant install the driver for the i3 chip... -.-well see it yourself o_ô..."

is the text which i've wrote in the notepad , im from switzerland..^^'

[idata]

Ok, you could try installing the driver manually or what i would do, is a fresh install of teh OS, and then install the drivers in this order chipset, audio, video then anything else.... tehn see what happens and let me know

[idata]

ok i'll post in about 30-40minutes , please visit my thread in 40minutes again to see my answer.

[idata]

prob won't be here in 40 mins, will hjave to be tomorrow, also post the moderl of laptop you have.

[idata]

my model is : Acer 5741g (ati hd 5470 / intel i3 330m / 4gb ddr3 ram / 320gb harddisk) intel express 5 chipset.

im writing on my netbook atm^^ my acer notebook is installing windows 7 32 ultimate atm.

you got msn or something? :S i really need fast help x_X

[idata]

have you tried teh drivers from treh Acer site? http://www.acer.co.uk/acer/service.do?LanguageISOCtxParam=en&miu10einu24.current.attN2B2F2EEF=3734&sp=page15e&ctx2.c2att1=17&miu10ekcond13.attN2B2F2EEF=3734&CountryISOCtxParam=UK&ctx1g.c2att92=122&ctx1.att21k=1&CRC=2980211862

Also in what order do they suggest installing the drivers? i wouls suggets you install the intel one first.

Just thoguht what is the generic dirver win 7 installs? and why not just let win updates install the driver? if it aint finding a newer one tehn it may simply not be possible for you to install the driver untill its been approved by acer, they may tweak something in it

Message was edited by: Cpt.Dogfruit

[idata]

no the acer driver also wont work! if you dont believe i can make another video x_X

the windows 7 doesnt even find my graphiccard it just finds my ati hd 5470 but no the integrated intel HD graphiccard from the processor x.x

some minutes left then installation is done.

[idata]

just wondering! not saying i don't believe you !!!!!

whats your device manage say?, can you post a screen shot of it with the video adapters open? sorry but i really gtg, will check back tomorrow! good luck!

[idata]

http://www.youtube.com/watch?v=Ro-Xsyh-xqQ http://www.youtube.com/watch?v=Ro-Xsyh-xqQ

well heres the video you requested.

[idata]

so... heyy :S

i've fully re-installed windows 7 ultimate 32 bit.

now i've tried to install the driver BUT it didnt work!

so i tried it manually with the .inf file , finally it finds the intel HD ([IMG]http://i35.tinypic.com/2wqfj12.png[/IMG])

also if i de-install my manual installed driver i can install it via my acer 5741g driver , but still there is this message : "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

already tried to google it but it doesnt find anything...

[idata]

out of interest what options do you have in BIOS for teh GPUs? can you disable either one of them? then try to install the appropriate driver...

sorry but tis all i can think of, you are gona have to cxontact acer for support me thinks....

[idata]

i cant disable the gpu , cause ive got a notebook.. :S

[idata]

yeh i know but like ! ar ethere no settings at all in teh BIOS? tis why i hate noteboook, laptops etc!

Sorry i couldn't be of more help!good luck, and let me know how you get on!

[idata]

x.x there is no switzer intel/acer hotline where i can call for help >_<...

[idata]

I don't think INtel will help as it's an OEM intel component, the product is from Acer,

you might have to email acer support: http://support.acer.com/