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i5 1135G7 with Iris Xe Graphics on Acer Aspire 3 Laptop cannot run the Intel Arc Control

Alexandr_P_M
Novice
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Dear All,

 

I have the Acer Aspire 3 (A315-58) Laptop with the Core i5 1135G7 and Iris Xe Graphics

 

The issue is, I cannot run the Intel Arc Control and install the latest drivers.

Though the i5 1135G7 processors are supported.

The message appears when opening the Arc Control - my Device is not supported or it hasnt got the latest drivers

 

So my question is - how can I install the latesr Xe graphics drivers on my device?

All the links in the intel site for the i5 1135G7 are linked to the Intel Arc Control which I cannot open.

 

Thank you in advance for the feedback.

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1 Solution
Alexandr_P_M
Novice
698 Views

I've been given the solution on the Acer forum.

 

The issue has been due to the other Intel Graphics pannels installed before the Arc Control.

I've deleted the all previously installeg graphic tools and pannels, Reinstalled the Intel Driver and support Assistand and after that Intel Arc Control.

 

And now those two programms work just fine.

 

The issue is closed.

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Alexandr_P_M
Novice
699 Views

I've been given the solution on the Acer forum.

 

The issue has been due to the other Intel Graphics pannels installed before the Arc Control.

I've deleted the all previously installeg graphic tools and pannels, Reinstalled the Intel Driver and support Assistand and after that Intel Arc Control.

 

And now those two programms work just fine.

 

The issue is closed.

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