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12786 Discussions

i5 4690k unsuported by intel XTD

Rokita
Beginner
311 Views

i had problems intstalling XTD on my computer instalator was throwing errors at me "unsuported platform" but i made workaround by using cmd and msi file 

now that i installed and run XTD my "Advanced Tuning" tab is empty 

Rokita_0-1647626876695.png

as u can see it clearlly says that i do have K series 
but i got pop up that my cpu does not support overclocking because i need X or K series 

Rokita_1-1647626884916.png

i already used XTD on the same computer about year ago but i installed fresh system

 

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1 Reply
Steven_Intel
Moderator
266 Views

Hello Rokita,


Thank you for posting on the Intel️® communities.   


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. 


You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) website helpful to address your request.  


You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued". https://ark.intel.com/content/www/us/en/ark/products/80811/intel-core-i54690k-processor-6m-cache-up-...  


Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  


Best regards,


Steven G.

Intel Customer Support Technician.


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