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RS_2
Beginner
1,852 Views

i5-6600K. Random freezes. Several weeks apart.

I have been having random freezes several weeks apart ever since I have built my computer in August of 2016. I do not experience any blue screen of death except for one time when I receive this:https://i.imgur.com/mN1w0sT.jpg https://i.imgur.com/mN1w0sT.jpg

I would like some assistance in determining if my processor has an issue or not by using some elimination techniques.

Below is my configuration, there has been no overclocking:

CPU: Intel Core i5-6600K 3.5GHz 1151 Boxed Processor with Cooler Master Hyper 212 EVO - CPU Cooler with 120mm PWM Fan (RR-212E-20PK-R2)

MOBO: GIGABYTE LGA1151 Intel Z170 ATX DDR4 Motherboards GA-Z170X-Gaming 3

GPU: Gigabyte GeForce GTX 1070 G1 Gaming Video/Graphics Cards GV-N1070G1 GAMING-8GD

SSD: Samsung 850 EVO - 500GB - 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)

PSU: CORSAIR CXM series CX650M 650W 80 PLUS BRONZE Haswell Ready ATX12V & EPS12V Modular Power Supply

RAM: G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2400 (PC4 19200) Intel Z170 Platform / Intel X99 Platform Desktop Memory Model F4-2400C15D-16GVR

CASE: NZXT S340 Mid Tower Case CA-S340MB-GR Matte Black/Red

MONITOR: ASUS VG248QE 24" Full HD 1920x1080 144Hz 1ms HDMI Gaming Monitor

OS: Windows 10 Pro 64 bit Vers. 10.0.16299

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7 Replies
idata
Community Manager
156 Views

Thank you very much for contacting the Intel® Communities Team, runwithscissors.

 

 

Please keep in mind that yourhttps://ark.intel.com/products/88191/Intel-Core-i5-6600K-Processor-6M-Cache-up-to-3_90-GHz Intel® Core™ i5-6600K will support DDR4-1866/2133 Memory and you are currently using DDR4-2400 (https://www.gskill.com/en/product/f4-2400c15d-16gvr F4-2400C15D-16GVR); please test your system with an 1866 or 2133 Memory Stick. Furthermore, use the minimum configuration meaning the processor, one single stick of RAM, without GPU and the PSU. If possible, use your processor with another known working compatible Motherboard to verify if the error is shown. Additionally, please run thehttps://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Intel Processor Diagnostic Tool and share with us the results.

 

 

 

Antony S.
RS_2
Beginner
156 Views

--- IPDT64 - Revision: 4.1.0.24

--- IPDT64 - Start Time: 3/28/2018 11:52:24 AM

----------------------------------------------

-- Testing

----------------------------------------------

CPU 1 - Genuine Intel - Pass.

CPU 1 - BrandString - Pass.

CPU 1 - Cache - Pass.

CPU 1 - MMXSSE - Pass.

CPU 1 - IMC - Pass.

CPU 1 - Prime Number - Pass.

CPU 1 - Floating Point - Pass.

CPU 1 - Math - Pass.

CPU 1 - GPUStressW - Pass.

CPU 1 - CPULoad - Pass.

CPU 1 - CPUFreq - Pass.

CPU 1 - IGD - Pass.

CPU 1 - PCH - Pass.

CPU 1 - SPBC - Pass.

IPDT64 Passed

--- IPDT64 - Revision: 4.1.0.24

--- IPDT64 - End Time: 3/28/2018 11:56:16 AM

----------------------------------------------

PASS

__________

I will see if I can get hands on another set of RAM, I assumed that since my motherboard was capable of handling it, it would be fine. Also the RAM is currently at 2133 according to CPU-Z https://i.imgur.com/Y0q6e53.jpg https://i.imgur.com/Y0q6e53.jpg

idata
Community Manager
156 Views

Thank you very much for your prompt reply, runwithscissors.

 

 

I really appreciate the results of the Intel® Processor Diagnostic tool, by checking them, it seems that your processor is healthy. Then, you can double check the information provided on CPU-Z* on the BIOS as well. Furthermore, you can verify the rest of your hardware parts with some 3rd party software like https://www.memtest86.com/ HDDScan for your HDD or https://www.memtest86.com/ MemTest86 for RAM.

 

 

 

Antony S.
idata
Community Manager
156 Views

Hello, runwithscissors.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached to the post above and the results.

 

 

 

Antony S.
RS_2
Beginner
156 Views

I have ran memtest as well as Samsung Magician, neither gave any faulty signs.

SSD test: https://i.imgur.com/eY9l0hU.jpg%5B/url%5D https://i.imgur.com/eY9l0hU.jpg%5B/url%5D

Memtest: https://i.imgur.com/nBuUuvH.jpg https://i.imgur.com/nBuUuvH.jpg

By the way, when I go to task manager > performance, I see that my CPU speed jumps from 0.98 to 1.22 to 1.98 to 1.04, etc, etc. Is this normal? All I have open is firefox with some tabs, itunes, and adobe acrobat.

idata
Community Manager
156 Views

Hello, runwithscissors. Thank you for your response.

 

 

This behavior on the Windows* performance tab is normal since the processor will change its frequency as it requires to depending on the tasks that are running at the moment.

 

I recommend you to get in touch with the manufacturer of your https://www.gigabyte.com/us/Support motherboard to double check the health of it and verify if there is a BIOS update for your system. As previously mentioned, as per the results of the Intel® Processor Diagnostic Tool and the results of the SSD and RAM test, it seems these pieces of hardware are healthy.

 

 

 

Antony S.
ssote
New Contributor II
156 Views

Memtest 86 is a good test for memory. If your ram is running at 2133 seed you don't need new ram unless it fails memtest86.

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