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Hello, Intel support community:
For the last three months, since the purchase of my CPU, I've had weird performance issues (mainly in games). Around particles and physics a game will experience a significant drop in framerate. This is also causing my GPU to bottleneck. I've done a bunch of research and testing regarding the issue and it seems to be a problem with the processor itself. From what I've gathered, the CPU is giving faulty temperature readings and as a result throttling when it does not need to.
Here are the other threads that I have made online. They contain more information, such as benchmarks and temperature stats.
- https://www.reddit.com/r/techsupport/comments/44ax8h/high_end_computer_experiencing_strange/ https://www.reddit.com/r/techsupport/comments/44ax8h/high_end_computer_experiencing_strange/
- https://www.reddit.com/r/buildapc/comments/44b1dd/troubleshooting_high_end_computer_experiencing/ https://www.reddit.com/r/buildapc/comments/44b1dd/troubleshooting_high_end_computer_experiencing/
- https://www.reddit.com/r/pcmasterrace/comments/44b0vq/high_end_computer_experiencing_strange/ https://www.reddit.com/r/pcmasterrace/comments/44b0vq/high_end_computer_experiencing_strange/
- https://www.reddit.com/r/pcgamingtechsupport/comments/44aylq/high_end_computer_experiencing_strange/ https://www.reddit.com/r/pcgamingtechsupport/comments/44aylq/high_end_computer_experiencing_strange/
Here are a few benchmarks I did with a friend to ensure it was not something to do with my GPU.
- My computer with friend's card: http://www.3dmark.com/3dm/10664936 http://www.3dmark.com/3dm/10664936?
- My friend's computer with my card: http://www.3dmark.com/3dm/10664708 http://www.3dmark.com/3dm/10664708
- My computer with my card: http://www.3dmark.com/3dm/10622746 http://www.3dmark.com/3dm/10622746
What would you suggest I do?
Thanks,
Spencer
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Hello, N3rdFall:
Please install and run the https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool Download Intel® Processor Diagnostic Tool, once done attach the report file.
Regards,
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